James Hennessy
52 Park Lane, Rockville Centre,NY
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology and program management.
Overview
7
7
years of professional experience
Work History
Golf Pro Shop Assistant Manager
The Seawane Club Pro Shop
Hewlett, NY
05.2023 - 08.2024
- Helped customers find specific products, answered questions and offered product advice.
- Delivered excellent customer service and adhered to standard practices to maximize sales.
- Worked with fellow sales team members to achieve group targets.
- Developed relationships with customers by making personal connections.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Drove customer feedback to deliver information to management for corrective action.
- Attended daily meetings and contributed ideas for improvement.
- Maintained records related to sales for store management.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
Outdoor Operations
The Seawane Club
Hewlett, NY
07.2017 - 08.2024
- Assisted golfers with decision-making strategy and course analysis.
- Maintained tact and professionalism in high-pressure situations.
- Served members and guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Enforced course policies and upheld corporate values.
- Fostered world-class service to patrons and golfers.
Human Resources Intern
Marist
Poughkeepsie, NY
05.2023 - 05.2023
- Demonstrated awareness, understanding and skills necessary to work in a diverse environment.
- Updated internal databases with new employee information, contact details and employment forms.
- Organized and stored employment forms and information.
- Participated in meetings that reviewed human resources policies, procedures or regulations.
- Worked on multiple projects simultaneously in fast-paced environment.
Education
Bachelor of Science - Human Resources Management, Consulting & Analytics
Virginia Tech
Blacksburg, VA05.2025
Skills
- Organized/Detail Oriented
- Excellent Communication Skills
- Relationship Building
- Analytical and Critical Thinking
- Multitasking Abilities
- MS OFFICE/EXCEL
INTERESTS
- Golf, Weight Training, New York Giants Fan
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Golf Pro Shop Assistant Manager
The Seawane Club Pro Shop
05.2023 - 08.2024
Human Resources Intern
Marist
05.2023 - 05.2023
Outdoor Operations
The Seawane Club
07.2017 - 08.2024
Bachelor of Science - Human Resources Management, Consulting & Analytics
Virginia Tech
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