Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Timeline
BusinessAnalyst
JAMES HENSON

JAMES HENSON

Bristol,TN

Summary

Proactive and goal-oriented sales professional, adept in business development, remote selling, and relationship building. Consistently recognized for surpassing sales objectives. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Agency Owner

The Henson Agency, LLC
12.2022 - Current
  • Earned President's Elite and Circle of Excellence recognition with AAA Life for Exceeding sales goal and finishing 2023 as the #5 Life producing agency out of 152 agencies
  • Earned 2024 Elite Plus Circle of Champions recognition for completing over 500 Individual Marketplace sales by phone during the 2024 plan year open enrollment period
  • Developed comprehensive marketing strategies to increase agency visibility and maximize client outreach

Vertical Account Manager

LexisNexis Risk Solutions
09.2011 - 03.2023
  • Developed and maintained relationships with key accounts to ensure customer satisfaction
  • Resolved complex customer issues in a timely manner while maintaining positive relationships with clients
  • Managed a portfolio of accounts by providing timely support and guidance
  • Exceeded Sales goal by 26% in 2012, earning Circle of Excellence recognition
  • Exceeded Sales goal by 28% in 2013, earning Circle of Excellence recognition
  • Exceeded Sales goal by 32% in 2018, earning Circle of Excellence recognition
  • Remote position with upwards of 40% travel Pre-Covid

Wholesaler

MassMutual Financial
03.2004 - 09.2011
  • Conducted periodic market research to evaluate competitor offerings and identify areas of improvement for our products
  • Established strategic partnerships with key brokers and agents to strategically position the MassMutual product line
  • Worked remotely while travelling extensively across a territory that included the Southeast and Puerto Rico
  • Earned recognition as a top producer at National Sales Conferences, including Circle of Excellence awards in 2006 and 2008

Agency Owner

09.1996 - 03.2004
  • Started and built a profitable, multi-line insurance agency
  • Earned Circle of Excellence recognition and trip with GuideOne Insurance in 1998, 1999, 2000, and 2001
  • Earned Circle of Excellence recognition and trip with Colonial Life in 1997, 1998, and 2000

Education

Master of Business Administration (M.B.A.) - Business

University of Tennessee
Knoxville, TN
05.2020

Bachelor of Science (B.S.) - Organizational Leadership

Mercer University
Macon, GA
07.2007

Skills

  • Phone Consultation and Selling
  • Business Development
  • Sales Management
  • Brand Development
  • Client Acquisition
  • Customer Service
  • Sales Development
  • Relationship Building
  • Team Collaboration and Leadership
  • Sales Planning
  • Customer Retention
  • Verbal and written communication
  • Sales leadership
  • Marketing
  • Account management

Certification

  • Insurance License - Property & Casualty
  • Insurance License - Life & Health

Additionalinformation

United States Army Reserve, 09/2007 - 11/2020

TN Air National Guard, 11/2020 - Current

Active Secret Security Clearance with DOD

Timeline

Agency Owner

The Henson Agency, LLC
12.2022 - Current

Vertical Account Manager

LexisNexis Risk Solutions
09.2011 - 03.2023

Wholesaler

MassMutual Financial
03.2004 - 09.2011

Agency Owner

09.1996 - 03.2004

Bachelor of Science (B.S.) - Organizational Leadership

Mercer University

Master of Business Administration (M.B.A.) - Business

University of Tennessee

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JAMES HENSON