James Hicks
Covington,WA
Summary
Dynamic Ready Mix Driver with extensive experience at Stoneway Concrete, excelling in safe driving practices and customer relations. Proven track record of optimizing delivery routes and enhancing product quality through effective quality control. Skilled in GPS navigation and mechanical troubleshooting, consistently ensuring timely and accurate deliveries while fostering strong client relationships.
Requested for jobs needing technique, such as backing down steep driveways on Mercer Island and jobs needing three chutes in crowded or tricky situations.
Always a proud employee with one of the cleanest trucks in fleet!
Overview
29
29
years of professional experience
Work History
Ready Mix Driver
Stoneway Concrete
Seattle, WA
10.1998 - 10.2025
- Operated ready mix truck to deliver concrete to construction sites efficiently.
- Ensured compliance with safety regulations during transportation and unloading processes.
- Collaborated with dispatch team for timely delivery schedules and route optimization.
- Conducted pre-trip inspections to maintain vehicle safety and performance standards.
- Monitored material quality during delivery, resolving issues promptly to ensure customer satisfaction.
- Maintained accurate records of deliveries, including quantities and locations served.
- Effectively managed time-sensitive deliveries ensuring minimal wait times at job sites.
- Assisted in the completion of various construction projects by delivering ready mix materials in a timely manner.
- Proactively sought feedback from clients on job performance to continuously improve quality of service.
- Planned efficient routes by accounting for traffic, road conditions and construction.
- Supported team success by actively participating in onsite meetings, driver trainings, and performance evaluations.
- Provided exceptional customer service by addressing any inquiries or concerns regarding ready mix products.
- Maintained proper slump and temperature of concrete in line with customer needs.
- Navigated challenging road conditions and construction sites safely, minimizing potential hazards or accidents.
- Upheld cleanliness standards for both vehicle interiors and exteriors through regular washing and maintenance tasks.
- Demonstrated exceptional problem-solving skills while handling unexpected delays or complications during deliveries.
- Streamlined delivery process for increased efficiency, implementing effective communication with dispatchers and customers.
- Built and deepened relationships with clients like construction companies.
- Built strong relationships with clients through professional interactions, prompt delivery, and attention to detail.
- Performed pre- and post-trip inspections on vehicles to identify and note concerns.
- Optimized routes for efficient deliveries using GPS technology and knowledge of local traffic patterns.
- Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
- Facilitated clear communication between dispatchers, supervisors, fellow drivers, plant operators, mechanics as well as customers on-site regarding any changes or updates related to orders.
- Maintained vehicle safety by conducting thorough pre-trip inspections and addressing any issues immediately.
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
Warehouse Worker/Flatbed Truck Driver
Stoneway Concrete
Seattle, WA
09.1997 - 10.1998
- Operated forklifts and pallet jacks to efficiently move materials throughout warehouse.
- Loaded and unloaded trucks, ensuring accurate inventory management and distribution.
- Conducted regular inspections of equipment to maintain safety standards and prevent downtime.
- Trained new employees on safe handling procedures and warehouse protocols.
- Monitored inventory levels, assisting in stock replenishment to ensure product availability.
- Loaded, unloaded, and moved material to and from storage and production areas.
Quality Control Inspector
Stoneway Concrete
Seattle, WA
12.1996 - 09.1997
- Conducted thorough inspections of finished products to ensure compliance with quality standards.
- Identified defects and implemented corrective actions to enhance product quality.
- Collaborated with production teams to streamline quality control processes and reduce errors.
- Developed and maintained accurate documentation for quality assurance protocols and inspections.
- Trained junior inspectors on inspection techniques and quality assessment methodologies.
Education
High School Diploma -
Hazen High
Renton, WASkills
- Safe driving practices
- Heavy equipment operation
- Customer relations
- Defensive driving techniques
- Route planning
- Mechanical troubleshooting
- Quality control
- Emergency response readiness
- GPS navigation expertise
- Concrete removal
- Truck washing
Timeline
Ready Mix Driver
Stoneway Concrete
10.1998 - 10.2025
Warehouse Worker/Flatbed Truck Driver
Stoneway Concrete
09.1997 - 10.1998
Quality Control Inspector
Stoneway Concrete
12.1996 - 09.1997
High School Diploma -
Hazen High