James High
Henderson,NV
Summary
Detail-oriented billing professional with a proven track record in regulatory compliance and dispute resolution. Demonstrated ability to streamline processes, enhance client satisfaction, and maintain accurate financial records.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Biller
Beautiful Mind
01.2021 - Current
- Streamlined billing processes to enhance accuracy and efficiency in financial transactions.
- Led initiatives to improve invoice generation, reducing errors and enhancing client satisfaction.
- Mentored junior staff on billing software utilization and best practices for data entry.
- Developed training materials to support new team members in understanding billing workflows.
- Collaborated with cross-functional teams to resolve discrepancies and ensure timely payments.
- Analyzed billing reports to identify trends, providing insights for process improvements.
- Implemented electronic invoicing system, increasing processing speed and reducing paper usage.
- Maintained compliance with industry regulations, ensuring integrity of financial documentation.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Determined proper codes for medical records and patient services.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Conducted regular audits of billing records, identifying issues and implementing corrective actions.
- Followed up with appropriate parties to obtain prompt payments.
- Reduced billing errors by implementing strict policies and systematic procedures.
- Enhanced team productivity by providing training on new billing software and processes.
- Ensured compliance with relevant regulations and industry standards throughout all aspects of the billing process.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
- Generated detailed financial reports for management review, highlighting trends and potential areas for improvement.
- Maximized efficiency within the department by cross-training team members on various aspects of the billing cycle.
- Streamlined the billing process by automating data entry tasks, leading to improved efficiency and accuracy.
- Maintained accurate client records, ensuring proper billing and payment tracking.
- Assisted in the development of customized billing solutions, catering to unique client requirements.
- Developed strong relationships with clients, fostering trust and effective communication regarding billing matters.
- Researched and resolved billing discrepancies to enable accurate billing.
- Worked with multiple departments to check proper billing information.
- Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
- Used data entry skills to accurately document and input statements.
- Utilized various software programs to process customer payments.
- Generated monthly billing and posting reports for management review.
Biller
Lions Crest
01.2016 - Current
- Increased revenue through timely processing of invoices and thorough follow-up on outstanding payments.
- Improved overall client satisfaction by promptly addressing concerns related to invoicing disputes or inconsistencies.
- Minimized lost revenue by proactively identifying inaccuracies within invoicing records and taking necessary corrective actions.
- Collaborated with other departments for accurate invoicing and prompt resolution of discrepancies.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Responded to customer concerns and questions on daily basis.
- Maintained accurate records of customer payments.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Reconciled accounts receivable to general ledger.
- Created improved filing system to maintain secure client data.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Streamlined billing processes to enhance accuracy and efficiency in financial transactions.
- Developed training materials to support new team members in understanding billing workflows.
- Analyzed billing reports to identify trends, providing insights for process improvements.
- Implemented electronic invoicing system, increasing processing speed and reducing paper usage.
- Maintained compliance with industry regulations, ensuring integrity of financial documentation.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
- Kept all patient information secure and confidential.
- Executed billing tasks and recorded information in company databases.
- Provided exceptional customer service in handling billing inquiries, resolving disputes promptly and professionally.
- Reduced billing errors by implementing strict policies and systematic procedures.
- Managed a high volume of invoices, prioritizing workload to meet deadlines and maintain cash flow.
- Used data entry skills to accurately document and input statements.
- Generated monthly billing and posting reports for management review.
Education
High School Diploma -
Carson High School
Carson, CA06-2003
Skills
- Billing
- Data entry proficiency
- Regulatory compliance
- Invoice processing
- Insurance billing procedures
- Dispute resolution
- Coding data
- Insurance company billing
- Patient information management
- Problem-solving
- Attention to detail
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Billing systems and software
- Verbal and written communication
- Decision-making
- Claim submission
- Claims processing
- Patient account management
- Insurance verification
- Client relationship management
- Accounts receivable management
- Medical coding
- Billing best practices
- Coding proficiency
- Billing cycle management
- Medical billing and collections
- Monthly billing management
- Work coordination
- Teamwork
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
- Excellent communication
Certification
CPR
Timeline
Biller
Beautiful Mind
01.2021 - Current
Biller
Lions Crest
01.2016 - Current
High School Diploma -
Carson High School