James Hill
Lubbock,TX
Summary
Results-driven Service Coordinator with proven strengths in team leadership and customer service. Skilled in optimizing workflows and enhancing communication between technicians and sales associates to boost overall efficiency.
Overview
3
3
years of professional experience
Work History
Service Coordinator
Discount Tire
Lubbock, TX
07.2024 - Current
- Managed and coordinated service teams to improve efficiency between technicians and sales associates.
- Completed tire technician roles as needed by changing, balancing, and completing tire repairs to minimize bay delays.
- Operated vehicles and released them to customers insuring satisfaction of completed services.
- Communicated with customers and sales associates to provide updates on work progress and reduce wait times.
Sales Associate
Calloways Nursery
Southlake, TX
06.2023 - 03.2024
- Assisted customers in selecting plants and gardening supplies.
- Handled main checkout while answering questions.
- Provided product knowledge to customers by answering phone calls.
Education
High School Diploma -
Carroll High School
Southlake, TX05-2025
Skills
- Performing tire installation, balancing, and flat repairs
- Team leadership and service monitoring
- Customer service and telephone communication
- 3 years of welding experience
Timeline
Service Coordinator
Discount Tire
07.2024 - Current
Sales Associate
Calloways Nursery
06.2023 - 03.2024
High School Diploma -
Carroll High School