James Hinna
Overland Park,KS
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
3
3
years of professional experience
Work History
Team Lead
Eclipse Advantage
04.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Ramp Supervisor
Southwest Airlines
01.2022 - 03.2023
- Implemented best practices in ramp supervision to minimize delays and maintain high levels of productivity among staff members.
- Managed inventory of necessary equipment and supplies for daily ramp operations, ensuring availability when needed.
- Kept crew in line with airport, OSHA, TSA, FAA, and other applicable regulations.
- Spearheaded incident investigations to identify root causes and implement corrective actions that prevent future occurrences.
- Evaluated employee performance regularly through periodic reviews that provided constructive feedback aimed at improving skills.
- Improved ramp safety by conducting regular inspections and implementing updated safety protocols.
- Created load plans and performed calculations to prepare for assigned flights.
Education
Bachelor of Business - Supply Chain Management
Westen Illinois University
Macomb, IL07.2023
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Workplace Safety
- Diversity and Inclusion
- Key Performance Indicators
- Influencing skills
- Talent Acquisition
- Human Resources Management
Timeline
Team Lead
Eclipse Advantage
04.2023 - Current
Ramp Supervisor
Southwest Airlines
01.2022 - 03.2023
Bachelor of Business - Supply Chain Management
Westen Illinois University
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