James Hodges
Crystal Lake,IL
Summary
Transportation Manager with 9 plus years of experience overseeing teams of operation specialists and customer service to meet efficiency and performance targets. Strong understanding of effective routing and transportation with cost-saving measures. Deep knowledge of quoting and routing of any domestic shipment also including Canadian shipments. Highly organized with strong attention to detail and accuracy with commitment to customer service and meeting deadlines. Able to multi-task many projects and distributions at once. Driven leader to motivate and develop employees.
Overview
22
22
years of professional experience
Work History
Transportation Operations Manager
Axis Global Logistics
09.2005 - 04.2024
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Collaborated with planner to schedule and implement backhaul processes to meet third-party backhaul goals.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Warehouse Manager
Southern Wine And Spirits
01.2002 - 08.2005
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Education
High School Diploma -
William Howard Taft High School
Chicago, IL05.1987
Skills
- Load Planning
- Route Optimization
- Freight Management
- Shipment Coordination
- Cost control and tracking
- Vendor Management
- Knowledge of transportation processes
- Problem solving
- Able to work under pressure
- Fostered teamwork
- Computer competences
- Supervisory skills
Timeline
Transportation Operations Manager
Axis Global Logistics
09.2005 - 04.2024
Warehouse Manager
Southern Wine And Spirits
01.2002 - 08.2005
High School Diploma -
William Howard Taft High School
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