James Holder
Abilene,TX
Summary
Supported individuals in achieving personal goals through direct assistance and care. Collaborated effectively with team members to adapt to diverse needs and enhance service delivery. Cultivated a reliable and supportive environment that advocates for client well-being.
Overview
14
14
years of professional experience
Work History
Lead Direct Support Professional 3
Texas Health and Human Services
Abilene, TX
04.2024 - Current
- Promoted a positive environment for clients through compassionate support and effective behavior management.
- Increased staff efficiency via clear communication, problem-solving, and timely reporting.
- Monitored and documented physical/behavioral changes in clients.
- Provided daily living assistance to support self-esteem and wellness.
- Performed laundry duties and maintained clean bedrooms.
- Maintained accurate logbooks and documentation for client management.
Lead Direct Support Professional 2
Texas Health and Human Services
Abilene, TX
06.2020 - 04.2022
- Maintained comprehensive documentation for client care compliance.
- Mentored new staff, providing guidance and modeling best practices.
- Ensured safety through monitoring and proactive hazard management.
- Utilized approved crisis intervention techniques to manage behaviors.
- Supported independence and wellness for disabled clients.
Direct Support Professional
Texas Health and Human Services Commission
Abilene, TX
06.2018 - 06.2020
- Maintained a clean, safe environment and tracked client progress.
- Collaborated with teams to address behavioral needs.
- Aided in de-escalation and maintained peaceful environments.
- Helped clients meet personal goals and complete daily activities.
- Promoted social inclusion through community activities.
Sales Associate
Rotan Flower Shop
Rotan, TX
03.2012 - 04.2017
- Assisted customers in selecting floral arrangements, enhancing overall shopping experience.
- Managed inventory levels, ensuring availability of seasonal flowers and supplies.
- Trained new staff on product knowledge and customer service best practices.
- Developed promotional displays to highlight featured products, increasing customer engagement.
Education
High School - undefined
Rotan High School
Rotan, TX01.2011
Skills
- Assisted clients by providing behavioral support in diverse environments Advocated for client needs and rights with a strong focus on effective communication Organized activities that foster community integration for individuals with disabilities Supported disability awareness initiatives to enhance community understanding Prioritized time management to effectively address client requirements Administered first aid and upheld safety measures diligently Communicated clearly in both verbal and written formats Redirected challenging behaviors and implemented de-escalation techniques when needed Coordinated team efforts while demonstrating leadership skills
- Optimized scheduling and prioritization of tasks to enhance productivity
- Administered first aid to individuals in need Supported safety initiatives by conducting awareness sessions Assisted in maintaining a safe environment for all
- Implemented behavior redirection strategies to enhance student engagement
- Facilitated client support by addressing inquiries and resolving issues promptly
- Delivered compassionate care to enhance patient well-being and comfort
- Assisted in managing behavioral issues among students to promote a positive learning environment Supported teachers in implementing behavioral strategies to enhance classroom management Facilitated communication between parents and staff regarding student behavior
- Managed client documentation processes to ensure accuracy and compliance
- Facilitated strategic decision-making processes
- Ensured compliance with health and safety regulations to promote workplace safety
- Facilitated connections between team members to enhance collaboration Supported the development of positive relationships with clients and stakeholders Assisted in creating a network of contacts to promote teamwork
- Delivered comprehensive patient care, ensuring adherence to established health protocols
- Delivered comprehensive patient care by assessing needs and implementing treatment plans
- Supported initiatives to promote understanding of disability issues Assisted in creating programs that raise awareness about disabilities Facilitated workshops to educate individuals on disability rights
- Assisted in fostering collaboration among team members to achieve project goals Supported team efforts to enhance communication and workflow Participated in group discussions to facilitate idea sharing
- Executed crisis management strategies to mitigate risks and ensure organizational stability
- Participated in various recreational activities to foster teamwork and collaboration Assisted in organizing events that promoted engagement and interaction among participants Supported community initiatives through active involvement in recreational programs
- Patient care
- Disability awareness
Timeline
Lead Direct Support Professional 3
Texas Health and Human Services
04.2024 - Current
Lead Direct Support Professional 2
Texas Health and Human Services
06.2020 - 04.2022
Direct Support Professional
Texas Health and Human Services Commission
06.2018 - 06.2020
Sales Associate
Rotan Flower Shop
03.2012 - 04.2017
High School - undefined
Rotan High School