James Howe
Clinton,MS
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nike Factory Store
Pearl, MS
11.2023 - 12.2023
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Greeted customers to determine wants or needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Described merchandise and explained use, operation and care.
- Provided accurate information about products, prices and services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Recommended, selected and located merchandise based on customer desires.
- Built and maintained relationships with peers and upper management to drive team success.
Carside
Applebee's Grill + Bar
Clinton, MS
05.2023 - 09.2023
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Answered guest questions and promoted special products.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Assisted customers in choosing menu items by providing food complementing information.
- Maintained knowledge of new offerings and upsold promotional items and specials.
Store Clerk
Reunion Country Club
05.2021 - 08.2021
- Assisted customers by answering questions and fulfilling requests.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Performed inventory control, such as counting, and stocking merchandise.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Education
High School Diploma -
Clinton High School
Clinton, MS05.2023
Skills
- Place Settings
- Brand Alignment
- Customer Interaction
- Customer Loyalty
- Customer Satisfaction
- Effective Multitasking
- Maintaining Clean Work Areas
- Inventory Control
- Merchandise Display
- Listening Skills
Affiliations
- I play Tennis at Hinds community college, and also help kids learn how to play tennis in my community.
Timeline
Sales Associate
Nike Factory Store
11.2023 - 12.2023
Carside
Applebee's Grill + Bar
05.2023 - 09.2023
Store Clerk
Reunion Country Club
05.2021 - 08.2021
High School Diploma -
Clinton High School
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