James Howe
Grove,OK
Summary
Results-driven golf professional with expertise in tournament operations, junior golf development, and customer service. Proven ability to enhance member satisfaction and engagement through well-organized events and effective communication.
Overview
29
29
years of professional experience
Work History
Assistant Golf Professional
Shangri La Golf Course and Resort
Afton, OK
02.2024 - 12.2025
- Delivered exceptional customer service, fostering positive guest experiences and loyalty.
- Managed tee time bookings and member inquiries efficiently.
- Supervised staff of caddies, cart attendants and outside services personnel.
- Provided instruction to individuals or groups in playing the game of golf.
- Conducted golf clinics for juniors and adults, improving skills and promoting the game.
- Maintained high standards of golf equipment and facilities cleanliness.
- Facilitated daily operations of golf course and member services.
- Monitored daily operations such as tee time reservations, practice range use, and equipment rentals.
- Collaborated with team members to ensure smooth operation of events.
- Managed office tasks by responding to phone inquiries, providing information to callers, and organizing tee times and private lessons..
- Coordinated with other departments to ensure proper customer service delivery.
- Managed golf shop inventory and maintained merchandise displays.
- Assisted in organizing and executing golf tournaments at the resort.
Head Golf Professional
Adams Golf Course
Bartlesville, OK
03.2015 - 12.2025
- Managed daily operations of golf course and facilities.
- Oversaw scheduling of tee times to ensure optimal course usage.
- Developed and promoted inclusive golf programs, enhancing participation among various skill levels.
- Organized and conducted engaging golf tournaments, fostering community among members and guests.
- Coordinated tournament logistics and participant registration processes.
- Implemented targeted marketing strategies, increasing visibility and attracting new members and guests.
- Organized and conducted golf tournaments for members and guests.
- Analyzed financial data to develop budgets for golf operations while controlling costs.
- Developed and implemented a comprehensive golf instruction program.
- Maintained inventory of all golf equipment, apparel, and merchandise.
- Monitored play on course ensuring pace-of-play was maintained according to club standards.
- Maintained relationships with vendors for equipment and supplies.
- Coordinated with vendors to ensure delivery of supplies needed for tournaments or special events.
- Assisted customers with selection of appropriate clubs or accessories based on their playing ability.
- Organized fundraisers at the club benefiting local charities or organizations within the community.
- Recruited, trained, and supervised golf staff.
- Managed the daily operations of the pro shop including sales, customer service, and cash handling.
- Performed administrative duties such as scheduling tee times for members and guests or creating reports.
- Provided quality customer service to members and guests in accordance with club standards.
- Trained workers in company procedures or policies.
- Calculated and recorded department expenses and revenue.
Assistant Golf Professional
Hillcrest Country Club
Bartlesville, Oklahoma
05.2010 - 02.2015
- Provided exceptional customer service to members and guests daily.
- Managed golf shop inventory and maintained merchandise displays.
- Conducted golf lessons and clinics for players of all skill levels.
- Prepared reports detailing revenue generated from activities at the facility.
- Provided support during special events held at the facility.
- Conducted regular meetings with staff members to discuss performance goals.
- Ran successful golf camp for diverse skill levels, increasing client base, and revenue.
- Created lesson plans for individual and group lessons.
- Enforced rules of play while providing guidance to players regarding etiquette.
- Responsible for ordering supplies needed for operations.
- Managed tee time reservations and handled customer inquiries.
- Resolved conflicts between players or staff when necessary.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Upsold lessons, club repair, and apparel to members, which boosted club profits.
- Maintained accurate records of inventory, sales, and financial transactions.
1st Assistant Golf Professional
Heritage Hills Golf Course
Claremore, Oklahoma
03.1997 - 05.2002
- Coordinated club tournaments and events, ensuring seamless execution and member engagement.
- Assisted in organizing and running golf tournaments, including registration, scoring, and prize distribution.
- Provided instruction to individuals or groups in playing the game of golf.
- Conducted clinics for juniors and adults at both beginner and advanced levels.
- Engaged with members to address inquiries, fostering strong relationships within the community.
- Scheduled tee times and managed reservations for optimal course usage and flow.
- Scheduled tee times for members or guests according to established policies.
- Monitored daily operations such as tee time reservations, practice range use, and equipment rentals.
- Managed inventory of golf merchandise, maintaining stock levels and product displays.
- Oversaw maintenance of golf carts, ensuring safety and readiness for all players.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Maintained accurate records of all golf related activities, including membership data, tournament results, financial transactions.
- Ordered supplies needed for daily operations such as food items, beverages, rental clubs.
- Resolved conflicts between customers or staff in a professional manner.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Managed program budget, checking funds remaining, spending and money raised.
- Assisted in daily golf operations and member services at local golf course.
Education
High School Diploma -
Ponca City High School
Ponca City, OK05-1989
Some College (No Degree) - Business Management
West Texas Junior College
Snyder, TXSkills
- PGA Associate - Completing Level 1
- POS systems proficiency
- Golf instruction expertise
- Club fitting and equipment upkeep
- Junior golf development
- Tee time scheduling
- Staff supervision
- Tournament operations
- Membership relations
- Handicap management
- Multitasking abilities
- Solutions-oriented mindset
- Scoring
- Golf cart management
- Regripping
Referrals
- I’ve known Jimmy as golf pro at Adams Golf Course (now Boots Hollow Golf Club) for several years as well as his time at Shangri La Golf Resort. Jimmy has been the go to person at both locations because he is accessible and can get the job done. This is all due to his many years of experience on and off the course. I’ve taken lessons from Jimmy at both locations and continue taking lessons from him now. All the ladies go to Jimmy for lessons- he relates well with the golfers and focuses on a couple things at a time. We all are better golfers because of Jimmy .
Jan Castelli, Past President Women's Association
- As a member of the Shangri-La Golf Club I had the opportunity and privilege to work with Jimmy Howe. He listens and makes happen whatever needs to be done. He was always there and willing to help! I also took some golf lessons from Jimmy - easy to understand - also takes a video of your swing to help explain what is or not happening. Very helpful! Jimmy Howe was and will be a member friendly professional - he cares about the members!
Ann Pitts Turner - retired OSU women’s golf coach 1976-2000
- As Past President of the Ladies Association I have worked with Jimmie, as well as have taken lessons from him. Jimmy is a person of integrity and always puts the members first. He is a great teacher and would be a great addition to any club.
Barbara Patrick, Past President and Tournament Liaison
25 year member of Shangri-La Golf Club
Timeline
Assistant Golf Professional
Shangri La Golf Course and Resort
02.2024 - 12.2025
Head Golf Professional
Adams Golf Course
03.2015 - 12.2025
Assistant Golf Professional
Hillcrest Country Club
05.2010 - 02.2015
1st Assistant Golf Professional
Heritage Hills Golf Course
03.1997 - 05.2002
High School Diploma -
Ponca City High School
Some College (No Degree) - Business Management
West Texas Junior College