James Hummel

• Led team in executing repairs and maintenance, ensuring vehicle reliability across various models.
• Trained junior technicians in troubleshooting techniques and repair procedures, improving overall team skill set.
• Diagnosed vehicle issues, enhancing repair accuracy using advanced diagnostic tools and software.

• Coordinated repair schedules and managed technician workflow to optimize service delivery.
• Supervised daily shop operations and ensured adherence to safety protocols.
• Conducted regular inspections of vehicles and equipment for quality assurance.
• Communicated with customers regarding service updates and repair options.
• Resolved staff conflicts, fostering a collaborative and positive work environment.
• Implemented process improvements, streamlining operations to enhance overall shop efficiency.
• Trained and mentored employees in procedures and performance improvement strategies.
• Monitored employee performance and provided feedback to improve productivity.
• Conferred with management to coordinate work activities or identify needed resources.
• Worked closely with management team to develop long-term strategies for shop operations.
• Scheduled work assignments and monitored progress to meet deadlines.
• Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.

• Performed Diagnostic & Repairs to Diesel and Gasoline Vehicles , including Transmission, Suspension and steering components

• Diagnosed mechanical issues and performed repairs on various vehicle systems.
• Diagnosed mechanical problems and determined necessary repairs using technical manuals and diagnostic equipment.
• Analyzed complex mechanical issues quickly and accurately to minimize downtime.
• Implemented preventive maintenance programs to extend vehicle lifespan.
• Supervised daily operations of mobile fleet maintenance and repair services to ensure timely and quality service delivery.
• Supervised the work of other mechanics in completion of repair projects.
• Oversaw compliance with safety regulations in all maintenance activities.
• Maintained accurate records of repairs and services performed on vehicles to support effective fleet management.
• Documented and updated maintenance records, documents and work order logs.
• Communicated job status and estimated completion times.
• Managed inventory of tools, parts, and supplies for efficient workflow.
• Ordered replacement parts as needed from suppliers and vendors.
• Provided technical advice and assistance to customers concerning their automotive needs.
• Inspected completed repairs to ensure conformance with standards and specifications.
• Developed cost estimates for vehicle repair services to provide transparent pricing and improve customer trust.
• Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
• Fabricated metal components using MIG and TIG welding techniques.
• Fabricated metal components using welding techniques such as MIG, TIG and Oxy-Acetylene welding.
• Operated forklifts, cranes, hoists and other material handling equipment to move materials around shop floor.