James Hyland
Gas and Supply
Park Hill,OK
2027
years of professional experience
Resourceful sales and logistics professional with extensive experience in inside and outside sales, purchasing, vendor negotiation, and fleet coordination. Proven ability to manage customer accounts, resolve issues, and oversee end-to-end order fulfillment. Skilled in inventory management, billing, and business operations, with a strong focus on customer satisfaction and operational efficiency.
Work History
Purchasing, route coordinator, inside sales
2 Years 11 Months- Managed purchasing operations and negotiated with vendors, achieving cost savings through effective sourcing and processing of credits and returns using strong negotiation skills.
- Coordinated routing and service for fleet vehicles, optimizing delivery schedules to improve operational efficiency and reduce downtime.
- Handled inside sales and communicated with customers, resolving customer issues promptly to maintain high satisfaction and repeat business.
- Managed billing and performed end-of-day closing, ensuring accurate financial records and timely account reconciliation.
Inside Sales/Outside Sales/backup delivery driver
8 Months- Managed sales operations by processing retail and phone orders, consistently meeting customer needs and providing excellent customer service.
- Ordered and received stock, ensuring inventory levels met demand and maintaining accurate records for efficient operations.
- Quoted and purchased materials from vendors, negotiating pricing to maximize profitability and maintain strong supplier relationships.
- Provided backup delivery services, ensuring timely and accurate deliveries to customers and supporting overall business operations.
Self Employed
2 Years 3 Months- Provided dump trucking and dry van services, managing all aspects of business operations to ensure timely and reliable service delivery.
- Oversaw sales and disposition of trucks, maximizing asset value and maintaining profitability through effective business management.
Inside Sales Representative/Backup Delivery driver
4 Years 2 Months- Handled inside sales responsibilities, supporting customers with product selection and order processing to drive repeat business.
- Provided backup delivery driving services, ensuring timely and accurate deliveries to maintain customer satisfaction.
Branch Manager
- Directed branch operations, aligning sales, service, and distribution activities with company goals.
- Managed P&L performance, controlling expenses and improving overall branch profitability.
- Supervised store and warehouse teams, coaching staff on safety, service, and productivity standards.
- Ensured compliance with OSHA, DOT, and company safety procedures across daily operations.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Education
High School Diploma
Skills
Supplier relationship management
Demand forecasting
Negotiation expertise
Teamwork orientation
Vendor evaluation
Strategic sourcing
Tenacious
Eye for detail
Supply chain optimization
Procurement software proficiency
Budget planning
Excellent negotiation skills
Global sourcing
Cost reduction strategies
Strong negotiation talents
Cost control
Materials planning
Scheduling
Vendor relationship management
Pricing structures
Order tracking
Negotiation
Procurement
New vendor setup
Supplier negotiation
Strategic marketing
Accounts payable
Inventory management
Product sourcing
Payroll assistance
Accounts receivable
Data organization
Contract negotiation
Vendor engagement
Purchase order processing
Ordering and purchasing
Customer service
Attention to detail
Critical thinking
Product procurement
Procurement management
Customer needs identification
Proficient in software
Inventory control
Merchandise inspection
Retail management
Merchandise selection
Sales records analysis
Quality specifications adherence
Wholesale merchandise buying
Commodity management
Negotiation and persuasion
Stock management
Pricing negotiation
Product development collaboration
Vendor contract negotiations
Information sourcing
Invoice payment authorization
Supplier communication
Vendor negotiation
Selling price recommendations
Global procurement
Discount terms negotiations
Software expertise
Business operations coordination
Quality service standards adherence
Value determinations
Sales development
Sales forecasting
Supply chain management
Product quality determination
Trend assessment
Logistics evaluation
Accurate recordkeeping
Needs assessment
10-key data entry
Trend monitoring
Consumer buying patterns
Financial activity authorization
Goods procurement
Markup rate recommendations
New merchandise presentation
Retail merchandise buying
Financial resource management
Supplier due diligence
Sales control systems
Investment opportunities identification
Merchandise return authorization
Funds disbursement
Product demonstration
Transportation arrangements
Staff training
Competitor analysis
Vendor collaboration
Markdown rate recommendations
Price negotiations
Staff supervision
Market trend analysis
Feature product selection
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Purchasing, route coordinator, inside sales
Gas and Supply
11.2023 - CurrentRead More
Inside Sales/Outside Sales/backup delivery driver
Rogers Welding supply
03.2023 - 11.2023Read More
Self Employed
JDH TRUCKING
12.2020 - 03.2023Read More
Inside Sales Representative/Backup Delivery driver
AIRGAS USA LLC
10.2016 - 12.2020Read More
Branch Manager
Airgas, an Air Liquide
2016 - 10.2017Read More
Springdale High School
High School Diploma
Read More