Summary
Overview
Work History
Skills
Certification
Timeline
Generic

James Iacarino, CFE

Parkville,MD

Summary

Accomplished insurance professional and leader with 28 years of combined insurance and law enforcement experience specializing in the resolution of complex insurance investigations in support of property and casualty claims.

A strong commitment to fostering team collaboration while maintaining high standards to meet evolving needs and priorities.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Special Investigator, SIU

USAA Insurance
10.2023 - Current
  • serve as lead investigator, mentor, and technical SME for seven person SIU team
  • manage and conduct complex fraud investigations of property and casualty claims involving large loss / high dollar exposures
  • lead case reviews with team to drive timely investigations and enhance investigative outcomes
  • collaborate with external industry partners, state agencies, and law enforcement
  • cultivate and maintain partnerships via open lines of communication with in-house claims personnel and 3rd party vendors
  • create and present regular Anti-Fraud training to claims partners, SIU team, and new SIU investigators.

Special Investigator, SIU

USAA Insurance
09.2016 - 10.2023
  • managed and conducted investigations of property and casualty claims related to insurance fraud; including gathering evidence, analyzing details, interviewing parties, and completing detailed investigative reports


Senior Special Investigator, SIU

Maryland Automobile Insurance Fund
07.2008 - 09.2016
  • managed and conducted complex investigations of property and casualty claims related to insurance fraud; consisting of gathering evidence, analyzing details, interviewing parties, and completing detailed investigative reports


Claim Adjuster

Progressive Insurance
04.2007 - 07.2008

Evaluated and resolved P&C insurance claims involving auto property damage and bodily injury

Police Officer

Howard County Maryland Department of Police
04.2000 - 04.2007
  • performed law enforcement duties to include completing complex criminal and motor vehicle accident investigations, and respond to calls for service


Skills

  • Team leadership
  • Conducting interviews
  • Analytical problem solving
  • Developing talent through mentorship
  • Training and upskilling
  • Comprehensive report writing
  • Integrity and transparency

Certification

Certified Fraud Examiner

Association of Certified Fraud Examiners

March 2021- Present)

Timeline

Senior Special Investigator, SIU

USAA Insurance
10.2023 - Current

Special Investigator, SIU

USAA Insurance
09.2016 - 10.2023

Senior Special Investigator, SIU

Maryland Automobile Insurance Fund
07.2008 - 09.2016

Claim Adjuster

Progressive Insurance
04.2007 - 07.2008

Police Officer

Howard County Maryland Department of Police
04.2000 - 04.2007
James Iacarino, CFE