Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kathryn Mollon-Brown

1561 Wadsworth Cir Roseville,CA

Summary

Dedicated and experienced Investigator with a proven track record in training, supervisory duties, and leading investigations to uncover fraud. Seeking an opportunity to leverage my skills and expertise in an investigative role.

Overview

20
20
years of professional experience

Work History

SIU Supervisor/ SPP / SIU Sr. Special Investigator / Auto Damage Adjuster

GEICO
03.2014 - Current
  • Supervised and trained new hire Investigators, responsible for report approval, audits, assignment tracking, feedback, and maintaining metrics.
  • Collaborated with Management to implement new change management processes.
  • Developed and presented SIU training nationwide on Auto Body Fraud and Auto Damage/Physical Damage Fraud, integrating it into the Workday platform for 900+ associates.
  • Investigated various fraud cases including major multi-state ring organizations, auto thefts, arson, medical fraud, policy fraud, and multiple body shop fraud schemes.
  • Testified in court regarding claims with SIU involvement.
  • Collaborated with Law Enforcement, DOI, BAR, FBI, NICB, and other entities for prosecuting proven fraud cases.
  • As an Auto Damage Adjuster, inspected and wrote estimates for hundreds of vehicles in the Sacramento, Tahoe, and surrounding areas.

Makeup Artist / Impact Team

M.A.C. Cosmetics
10.2011 - 03.2014
  • Traveled to multiple store locations for events in Northern California for product launches, promotions, and demonstrations.
  • Completed advanced training in makeup application.
  • Created makeup looks for company nationwide training and advertising materials.
  • Maintained high customer satisfaction and gross sales.

Loss Prevention Manager/Senior Agent/Agent

Macy’s
06.2004 - 10.2009
  • Investigated internal/external shortages and analyzed trends to develop action plans for loss reduction.
  • Trained new Loss Prevention Agents and performed managerial duties.
  • Conducted monthly department audits and ensured physical store security.
  • Apprehended shoplifters, interviewed subjects, and conducted shortage awareness training meetings.

Identification Technician I (CSI)

Police Department
09.2006 - 02.2007
  • Processed crime scenes by photographing, collecting, and documenting evidence on Homicide, Rape, Burglary, Arson, Vandalism, and Traffic Collision scenes.
  • Photographed and documented victim injuries to support investigations.
  • Worked in the Evidence Lab processing evidence for fingerprints and contributing to forensic analysis.
  • Wrote comprehensive reports and prepared for court testimony.

Education

Completed certification in the Claims Fraud Program and received FCLS (Fraud Claim Law Specialist) designation. -

American Educational Institute
Basking Ridge, NJ

Business -

University of Arizona
Tucson, AZ

Bachelor Of Science Degree In Criminal Justice -

California State University
Sacramento, CA

Associate Degree In Liberal Arts And Sciences -

San Joaquin Delta Community College
Stockton, CA

Skills

Leadership and Training Fraud Investigation Court Testimony Crime Scene Processing Loss Prevention Evidence Collection Shortage Analysis Shortage Trend Reduction Written and Verbal Communication Computer Proficiency Reid Interviewing and Persuasion Techniques

References

AVAILABLE UPON REQUEST

Timeline

SIU Supervisor/ SPP / SIU Sr. Special Investigator / Auto Damage Adjuster

GEICO
03.2014 - Current

Makeup Artist / Impact Team

M.A.C. Cosmetics
10.2011 - 03.2014

Identification Technician I (CSI)

Police Department
09.2006 - 02.2007

Loss Prevention Manager/Senior Agent/Agent

Macy’s
06.2004 - 10.2009

Completed certification in the Claims Fraud Program and received FCLS (Fraud Claim Law Specialist) designation. -

American Educational Institute

Business -

University of Arizona

Bachelor Of Science Degree In Criminal Justice -

California State University

Associate Degree In Liberal Arts And Sciences -

San Joaquin Delta Community College
Kathryn Mollon-Brown