James Jackson
Queen Creek,Arizona
Summary
James is a focused revenue enablement leader committed to maintaining a productive and quality-driven environment. He is a collaborative and versatile professional with expertise in sales management, operations, executive leadership, strategic planning, and technology implementation and administration. Having supported global sales teams since 2021, he is skilled at easily transcending cultural differences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Global Highspot Administrator
Siemens
, United States
05.2023 - Current
- Managed the Highspot Sales Enablement platform, improving functionality and accessibility for a wide range of global business units with a user base exceeding 40k.
- Served as the primary point of contact for 100 global super users and provided subject matter expertise.
- Hosted monthly webinars for an international user base to enhance knowledge and skills in using the product.
- Developed and delivered monthly product training and learning materials.
- Performed testing on new product functionalities before official launch.
- Addressed service desk escalations and worked collaboratively with Highspot technical and strategic partners.
Global Sales Enablement Program Manager
Dubber
, United States
08.2021 - 03.2023
- Provided regular updates and communication to the Global Head of Sales Enablement
- Designed an efficient sales onboarding and certification program for AEs, SAs, and ISRs resulting in the expansion of the team from 20 to 40 members over a period of just six months.
- Created and organized a comprehensive library of more than 200 video training assets.
- Successfully deployed and created a customized version of the Highspot sales enablement tool.
Director, Sales Enablement & Operations
Ipro Tech
Tempe, United States
10.2019 - 08.2021
- Served as a direct report to the CRO
- Established the foundation of an innovative enablement playbook, catering to both enterprise and partner channel sales.
- Implemented new Highspot sales enablement platform under my leadership
- Revamped the Highspot Sales Enablement platform by organizing over 250 internal and external sales assets, leading to heightened sales efficiency, enhanced effectiveness, and an optimized buyer experience.
Director, Sales Enablement
Allstate Benefits
Scottsdale, Arizona
01.2019 - 10.2019
- Launched a new Sales Enablement Department directly supporting partner sales in the employee benefits space
- Led a team of three Sales Enablement Managers to support multiple sales regions and corresponding national sales executives.
- Implemented competitive intel and RFI response tools and processes. Reduced partner RFI response times by 50%.
Manager Sales and Operations
Symantec
Phoenix, Arizona
09.2017 - 01.2019
- Supervised 6 sales development managers to accomplish an annualized $30MM quota selling with and through benefit broker partners
- Lead projects to identify and develop new channel partnerships.
Senior Business Development Manager
Symantec
Tempe, Arizona
07.2015 - 09.2017
Member Services Manager
Symantec
Tempe, Arizona
04.2013 - 07.2015
Education
Bachelor of Science (BS) - Business Communications
Brigham Young University - Idaho
08-2010
Skills
- Solution Selling
- Sales Enablement Strategy
- Sales Enablement Software
- Professional Writing
- Video Training
- Video Production
- Webinar Training
- Global Collaboration
- Project Management
- SalesLoft
- ZoomInfo
- Office365
- LinkedIn Navigator
- Asana
- Trello
Certification
Sales Enablement PRO Professional Certification
Accomplishments
- Stevie Award - Sales Enablement Program of the Year - 2021
- Eagle Scout
References
References available upon request.
Timeline
Global Highspot Administrator
Siemens
05.2023 - Current
Global Sales Enablement Program Manager
Dubber
08.2021 - 03.2023
Director, Sales Enablement & Operations
Ipro Tech
10.2019 - 08.2021
Director, Sales Enablement
Allstate Benefits
01.2019 - 10.2019
Manager Sales and Operations
Symantec
09.2017 - 01.2019
Senior Business Development Manager
Symantec
07.2015 - 09.2017
Member Services Manager
Symantec
04.2013 - 07.2015
Bachelor of Science (BS) - Business Communications
Brigham Young University - Idaho