Tuleshia James
Houston,TX
Summary
Dynamic Behavior Health Technician Supervisor with expertise in team development, critical thinking, and implementing individualized intervention plans. Proven ability to foster collaboration and ensure adherence to safety protocols.
Overview
19
19
years of professional experience
Work History
Behavior Heath Technician Supervisor
PaRC Discovery Health
Houston, TX
03.2023 - Current
- Trained new staff on protocols, safety procedures, and patient engagement techniques.
- Conducted client rounds to check on residents.
- Searched resident belongings prior to and during stays.
- Documented patient progress and observations accurately in electronic health records.
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Led team meetings to communicate objectives and foster collaboration among staff.
- Coordinated scheduling and resource allocation to optimize team efficiency.
- Implemented individualized behavior intervention plans for diverse client needs.
Kitchen Manager
Texans Can Academy
Houston, TX
08.2016 - 07.2022
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Trained and supervised staff in food preparation and service techniques.
- Developed and implemented efficient inventory management processes.
- Streamlined meal planning to enhance quality and reduce waste.
- Oversaw budgeting for kitchen supplies, maximizing resource utilization.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Consultative Sales Associate
Sears Parts Direct
Houston, TX
04.2014 - 08.2016
- Developed strong customer relationships through active listening and tailored product recommendations.
- Facilitated sales by leveraging in-depth knowledge of products and services offered.
- Collaborated with team members to enhance customer service and streamline operations.
- Trained new associates on sales techniques and product information to improve team performance.
Photo Lab Supervisor
CVS Pharmacy
Houston, TX
09.2007 - 11.2012
- Supervised daily operations of photo lab, ensuring high-quality output and adherence to safety protocols.
- Trained and mentored junior staff on digital printing techniques and equipment usage.
- Managed inventory control for photographic supplies, optimizing usage and minimizing waste.
- Resolved customer inquiries and complaints promptly, enhancing satisfaction.
Skills
- Team development and supervision
- Attention to detail
- Strong communication and interpersonal skills
- Critical thinking
- Calm under pressure
Timeline
Behavior Heath Technician Supervisor
PaRC Discovery Health
03.2023 - Current
Kitchen Manager
Texans Can Academy
08.2016 - 07.2022
Consultative Sales Associate
Sears Parts Direct
04.2014 - 08.2016
Photo Lab Supervisor
CVS Pharmacy
09.2007 - 11.2012