James Jacoby
Irving
Summary
Dynamic and results-driven Audio/Video Lead Technician and Project Manager with a decade of experience in delivering high-quality technical solutions and managing complex projects. Proven track record in optimizing system performance and enhancing client satisfaction, seeking to pivot into product sales to leverage extensive industry knowledge for driving revenue growth. Adept at identifying customer needs and translating technical expertise into compelling sales strategies. Committed to fostering strong client relationships and achieving business objectives through innovative solutions.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
Tetra AV
01.2023 - Current
- Identified plans and resources required to meet project goals and objectives.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Lead Technician & Programmer
Crown Audio Video Inc
01.2018 - 12.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented, configured, and optimized safety standards.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Lead Technician & Programmer
Evolve Technologies
10.2014 - 01.2018
Technician
Starpower Home Entertainment
04.2012 - 10.2014
Warehouse Manager & Technician
Virtual Surveillance
01.2010 - 04.2012
Education
Control4 Certification - Programming
Control4
Draper, UT07.2016
Diploma -
Wylie High School
Wylie, TX12.2006
Skills
- Strong technical proficiency
- CRM and business systems proficiency
- Client and vendor relations including electrical equipment and IT
- Detail-oriented analysis
- Customer acquisition
- Customer engagement
- Dependable
- Detail oriented
- Effective multi-tasking
- Organizational skills
- Outstanding people skills
- Problem-solving abilities
- Project Management
Certification
Control4, Dante, Savi, URC, Crestron, Savant.
Timeline
Project Manager
Tetra AV
01.2023 - Current
Lead Technician & Programmer
Crown Audio Video Inc
01.2018 - 12.2023
Lead Technician & Programmer
Evolve Technologies
10.2014 - 01.2018
Technician
Starpower Home Entertainment
04.2012 - 10.2014
Warehouse Manager & Technician
Virtual Surveillance
01.2010 - 04.2012
Control4 Certification - Programming
Control4
Diploma -
Wylie High School
INTERESTS
Coupla Guys and Gals Give Back (CGGGB) Actively involved in weekly meet ups to give back to the community. We specialize in working with the homeless community and animal shelters but also participate in area cleanups, and volunteering in senior citizen bingo nights and multiple mentally challenged organizations including My Possibilities.
JOB RESPONSIBILITIES
- Insure all Technicians adhere closely to Standards and Best Practices paying close attention to use of approved materials, tooling, and techniques.
- Ensure all cabling is properly terminated per industry and company standards.
- Setup, test calibrate and commission equipment and devices as required to produce fully functional systems. This includes video displays, multi-display systems, projection screens, video wall systems, cameras, switchers, scalers, processors, extenders, interfaces, microphones, mixers, amplifiers, control systems, CATV, MATV, SMATV antenna/distribution systems, IPTV distribution systems, network switches, signal quality measurement, and Control System operability.
- Control Systems Programmer insuring that all system devices are setup appropriately for control and interact with the control system to produce expected and reliable results.
- Fully commission audio systems including DSP file development, gain structure, equalization, control block functions, instance tags, and any network related items. Perform these tasks using provided test and calibration equipment.