James Jensen
Mobile,USA
Summary
Committed System Network Administrator with significant experience in managing, troubleshooting and maintaining complex network systems. Possess strong skills in configuring hardware and software, implementing security protocols, and ensuring optimal system performance. Known for successfully improving network efficiency and reducing downtime in previous roles. Well-versed in leading technical teams and managing multiple projects simultaneously to deliver on-time solutions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
System/Network Administrator
Bollinger Shipyards
Pascagoula, MS
06.2018 - Current
- Implemented and managed VPNs, enabling secure remote access for employees.
- Provided training to end-users on how to use various applications related to their job functions.
- Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
- Performed regular backups of servers using backup software such as Symantec Backup Exec, Acronis True Image or Windows Server Backup Utility.
- Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
- Assisted in the design and implementation of new technologies such as VoIP solutions or wireless networks.
- Troubleshooted complex network related issues including performance degradation and packet loss.
Field Service/Network Engineer/Voice Engineer
ETG/Teklinks HSG (Health Services Group)
01.2010 - 01.2018
- Setting Up New Switches and Firewalls (Brocade and Cisco)
- Project Management
- Configuring GE/Synology Pacs systems
- VMware management for 10-15 different clients
- VMware Management
- Citrix/XenApp Management
- Implementation Management
- Tracking and documentation of all work
- Setup and Configuring Wireless Networks (Cisco and Ruckus)
- Onsite PC and Network Troubleshooting
Helpdesk Technician/Communications
International Shipholding Inc.
Mobile, USA
01.2007 - 01.2010
- Managing Over 60 Blackberry Devices
- Installing New Software
- Perform and Track all Helpdesk Duties
- Take Lead on Special Projects
- Recycle and/or Dispose of Old Equipment
- Manage Blackberry Enterprise Server
- Active Directory
- NWAdmin
- Setup Citrix Console
- Setup Citrix for New Users
- Support Citrix Users
- RightFax Administrator
- On Call Rotation
- Set up All New Equipment, PC, Printers, etc
- Setup Servers and PC’s for Ships
Communications Technician III/Asst.Network Admin
Comcast Cable
Mobile, USA
01.2000 - 01.2007
- Installing Cable Modems
- Servicing High Speed Internet
- Quality Control for Contractor Work
- Cable Television Service
- Setting up wireless networks
- Dispatching
Associate Support Rep
CPSI
Mobile, USA
01.2002 - 01.2003
- Support on Windows 98, 2000, NT, XP, and Printers
- Installing UNIX and Network Servers
- Installing Network and Workstation Printers
- Installation of New Software
- Cable Management
- Emergency Support
- Training Users
Education
Some College (No Degree) -
Western Governors University
Salt Lake City, UTSkills
- Disaster recovery planning
- Cisco networking equipment
- Firewall configuration
- IT infrastructure design
- Server administration
- Wireless network management
- VPN configuration
Accomplishments
- Negotiated new contract for 10 times bandwidth and managed phone system for savings of $40,000/year.
- Facilitated the design and deployment of a new timeclock system to replace an aging and overly complicated system.
- Implemented new firewall and security protocols as part of multi-BU hardening initiative.
- Condensed in-house servers from a 3 rack to 1 rack setup.
- Complete system refresh of over 100 users with minimal operational downtime.
- Developed instructions for user setup for 2010 Exchange hybrid configuration.
Certification
- CompTIA A+
Timeline
System/Network Administrator
Bollinger Shipyards
06.2018 - Current
Field Service/Network Engineer/Voice Engineer
ETG/Teklinks HSG (Health Services Group)
01.2010 - 01.2018
Helpdesk Technician/Communications
International Shipholding Inc.
01.2007 - 01.2010
Associate Support Rep
CPSI
01.2002 - 01.2003
Communications Technician III/Asst.Network Admin
Comcast Cable
01.2000 - 01.2007
Some College (No Degree) -
Western Governors University