JAMES JESSE
Clayton,NC
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and conflict resolution. Leveraged analytical skills to enhance product displays, driving sales growth. Adept in Microsoft Office Suite, I thrive in fast-paced environments, consistently delivering results and fostering strong client relationships.
Overview
28
28
years of professional experience
Work History
ASSOCIATE EMPLOYEE AND GREETER
Walmart
Alpharetta
05.2022 - 10.2024
- Assisted customers with inquiries about product availability, ensuring timely and accurate responses.
- Stocked various sections of grocery store, including general groceries, dairy, produce, and frozen foods, and designed new product displays to enhance customer engagement and drive sales.
- Welcomed customers with a friendly demeanor at store entrance.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and organization of entry area and shopping carts.
MAJOR ACCOUNT MANAGER
Creekview Group
Milton, GA
03.2011 - 05.2018
- Directed high-performance team, mentoring and guiding personnel in project and account relationship management to enhance client satisfaction.
- Managed partnerships as an indirect channel agent, facilitating sales and distribution of products and services to expand market reach.
- Built coalitions with key accounts, including Windstream, BullsEye, AT&T, BellSouth, and EarthLink to strengthen strategic relationships.
- Developed cost methods to provide customer and carrier with win-win business.
PERSONAL FINANCIAL ADVISOR
SELF
Delray Beach, FL
10.2001 - 01.2011
- Operated home-based business assisting clients in managing and investing financial stock portfolios for optimized returns.
- Delivered asset management and constructed investment portfolios using separately managed accounts and independent investment advisors approved by Callan, US Trust Services, and Schwab Private Client team, enhancing client investment strategies.
- Advised clients on investment strategies and financial planning options.
- Developed personalized financial plans based on client goals and risk tolerance.
- Conducted thorough financial assessments to identify client needs and opportunities.
SENIOR SALES MANAGER/MARKETING
Lorillard Tobacco Co.
Philadelphia, PA
03.1997 - 08.2001
- Generated $50K in annual sales by marketing tobacco products to customers in Northeastern territories.
- Built coalitions with key customer accounts to enhance sales opportunities.
- Led sales strategy development for new product launches in tobacco market.
- Managed high-performing sales team to achieve regional sales targets.
- Analyzed market trends and competitor activities to refine sales approach.
Education
Bachelor of Arts - Business Management
Salem State College
Salem, MASkills
- Customer service orientation
- Analytical skills
- Scheduling strategies
- Microsoft Office Suite
- Quality control analysis
- Decision making
- Conflict resolution
- Adaptability
- Self-motivation
Timeline
ASSOCIATE EMPLOYEE AND GREETER
Walmart
05.2022 - 10.2024
MAJOR ACCOUNT MANAGER
Creekview Group
03.2011 - 05.2018
PERSONAL FINANCIAL ADVISOR
SELF
10.2001 - 01.2011
SENIOR SALES MANAGER/MARKETING
Lorillard Tobacco Co.
03.1997 - 08.2001
Bachelor of Arts - Business Management
Salem State College