James Jhun
Seal Beach,CA
Overview
1
1
Certification
Work History
Retail Branch Sales Manager
W.E. Bedding
Costa Mesa, CA
- Lead daily store operations, focusing on driving sales, maximizing profitability and providing high quality customer service.
- Responsible for training staff, managing inventory, merchandising, and promoting products like Tempur-pedic, Sterns and foster, Beauty Rest, Aireloom, Dr. Preferred Reserve.
- The role demands strong salesmanship, building exceptional customer experience, build customer loyalty, and achieving performance goals.
- Proven experience in retail management and sales with exceptional communication.
- Ability to motivate, delegate and resolve conflicts.
- Ability to learn and convey product knowledge regarding mattress, frames, adjustable bases and accessories.
- Retail branch sales, management
Independent Agent
Farmers Insurance
Rancho Cucamonga, CA
- Acted as an independent business owner, overseeing all aspects of agency, including sales, marketing, customer service.
- Drive new business revenue by cultivating client relationships and providing tailored insurance solutions (auto, life, property, and business).
- Grew agency book of business in 12 months and managed a portfolio of 480+ clients.
- Independent Agent
Branch Sales Manager
Freeway Insurance Brokerage
Covina, CA
- Lead, train, and motivated a team of agents to exceed production goals, focusing on auto insurance sales, client retention, and regulatory compliance.
- Branch Sales Manager
Education
Technical degree - electronics
United States Air Force
Skills
- English fluency
- Korean
- Retail software
- POS systems
- Micro Soft Office
- Excel
- Attention to detail
- Fast learner
- Ability to streamline processes
- Sales management
- Customer engagement
- Inventory control
- Product promotion
- Team leadership
- Client retention
- Performance analysis
- Regulatory compliance
- Conflict resolution
- Effective communication
- Employee training
- Quote preparation
- Setting sales goals
- Employee mentoring
- Store oversight
- Driving revenue
- Financial software
- Sales reporting
- Increasing sales
- Technical support
- Service delivery coordination
- Cross-selling techniques
- Staff training
- Negotiation skills
- Employee coaching
- Sales coaching
- Sales processes
Certification
- Property casualty
- Life
- Accident & Health
- California drivers license with clean driving record
References
References upon request
Accomplishments
- Top sales awards, million dollar club
Timeline
Retail Branch Sales Manager
W.E. Bedding
Independent Agent
Farmers Insurance
Branch Sales Manager
Freeway Insurance Brokerage
Technical degree - electronics
United States Air Force