James Jim Ballagh
Enterprise,AL
Summary
Dynamic US Army veteran with over 26 years of expertise in aviation operations management, flight operations, and maintenance management. Demonstrates exceptional proficiency in planning, troubleshooting, and implementing immediate changes. Possesses extensive knowledge of executive services operations and regulations, complemented by a proven track record in optimizing office functions and supporting senior leadership. High-performing management professional ready to excel in executive services roles, with a strong focus on team collaboration and achieving results through strategic planning and resource management. Recognized for adaptability and reliability in fast-paced environments, consistently driving success through effective leadership.
Overview
22
22
years of professional experience
Work History
Protocol Executive Services Manager
US Army
08.2020 - 04.2025
- Coordinated and executed over 2,036 successful events at Ft. Rucker, enhancing community engagement and operational efficiency.
- Oversaw all logistics for AVCOE Command, effectively managing transportation for 1,023 personnel, enhancing efficiency by 30%.
- Developed and implemented comprehensive transportation policies and practices that improved efficiency by 30% for AVCOE Command and visiting personnel.
- Coordinated and executed over 347 ceremonies annually on Ft. Rucker, enhancing unit morale and ceremonial standards.
- Facilitated protocol guidance for Command and stakeholders at Ft. Rucker, Ft. Eustis, and Ft. Huachuca, enhancing operational efficiency by 60%.
- Oversaw the maintenance and management of three facilities and nine vehicles, increasing operational efficiency by 70%.
Production Control Supervisor
US Army
05.2018 - 08.2020
- Led a team of 14 maintenance managers overseeing 32 helicopters, facilities, special tools, and ground support equipment worth $1.8 billion.
- Managed work priorities for over 400 mechanics daily to ensure an average 86% Operational Readiness rating which is 11% above Army requirements.
- Implemented and maintained computer network infrastructure, servers, routers, switches, and 48 computers while increasing efficiency by 70%.
- Managed safety inspections for aircraft, special tools, and ground support equipment, enhancing compliance and training for 400 personnel.
- Direct oversite of flight scheduling for over 100 flights monthly, ensuring compliance with maintenance and safety protocols.
- Compiled and delivered aviation maintenance and readiness reports to local and higher command, enhancing command decisions and improving operational readiness by 35%.
- Implemented and enforced all aviation and Command policies, increasing compliance by over 40% within four months.
- Supervised all aircraft repair part warehouse operations and inventory valued in excess of $346 million.
Protocol Executive Services Operations Manager
US Army
10.2015 - 05.2018
- Directed operational planning, coordination, and management for 1,128 events at Ft. Rucker, enhancing community engagement and operational efficiency.
- Managed all transportation requirements for AVCOE Command and successfully coordinated logistics for 869 visiting military and political personnel, increasing efficiency by 40%.
- Spearheaded and implemented comprehensive transportation policies and practices that improved efficiency by 40% for AVCOE Command and visiting personnel.
- Coordinated and executed over 319 ceremonies annually on Ft. Rucker, enhancing unit morale and ceremonial standards.
- Provide protocol guidance to over 100 internal and external entities, improving military relations by 50% across all operations.
CH-47 Maintenance Test Pilot Course Instructor/Writer/SI
US Army
06.2012 - 10.2015
- Instructor for over 1,200 new CH-47D/F Maintenance Test Pilots on all aircraft systems functions, component functions, system test procedures, test flight procedures, and safety programs with 100% graduation rate.
- Responsible for writing all six Maintenance Test Pilot Course exams and two Emergency Procedure exams, ensuring 100% student success rate.
- Managed flight schedules for 11 Flight Engineers and the scheduling for 9 classroom instructors.
- Led training initiatives that enhanced proficiency of all aviators and crew members by 30% while ensuring adherence to established regulations.
CH-47 Maintenance Manager/Technical Inspector
US Army
10.2003 - 06.2012
- Oversaw daily maintenance for 145+ aircraft, support vehicles, and facilities, enhancing operational readiness by 25% for 159th Aviation Brigade.
- Led safety initiatives as Safety Program Manager, enhancing compliance by 70% and streamlining the record management process in use.
- Spearheaded a new Quality Assurance Program, enhancing contractor compliance by 70% and optimizing unit maintenance processes.
- Trained over 950 aviators, crew members, and mechanics to ensure adherence to regulations, enhancing operational proficiency by 45%.
- Managed all repair part storages, inspections, records management, requisitions, and disposal in accordance with all established policies, procedures, and regulations.
Education
Bachelor of Arts - Graphic Communication, Minor in Cybersecurity
University of Maryland Global College
Adelphi, MD08.2025
Associate of Arts - General Studies
University of Maryland Global College
Adelphi, MD05.2015
Senior Leader Course -
Ft. Rucker
Ft. Rucker, AL10.2012
Skills
- Event Planning
- Flag Expert
- Logistical Management
- Troubleshooting and Problem Solving
- Quality Control
- Multi-Agency Operations
- Itinerary Preparation
- Production Control
- Safety Management
- Executive support
- Staff development
- Operations management
Timeline
Protocol Executive Services Manager
US Army
08.2020 - 04.2025
Production Control Supervisor
US Army
05.2018 - 08.2020
Protocol Executive Services Operations Manager
US Army
10.2015 - 05.2018
CH-47 Maintenance Test Pilot Course Instructor/Writer/SI
US Army
06.2012 - 10.2015
CH-47 Maintenance Manager/Technical Inspector
US Army
10.2003 - 06.2012
Bachelor of Arts - Graphic Communication, Minor in Cybersecurity
University of Maryland Global College
Associate of Arts - General Studies
University of Maryland Global College
Senior Leader Course -
Ft. Rucker
Software
- Microsoft Excel, Word, PowerPoint, Outlook: Advanced Proficiency
- Adobe Acrobat, Illustrator, InDesign, Photoshop, Premiere Pro, XD, After Effects, Animate, Audition, Dimension: Advanced Proficiency