JAMES J. McMILLEN

• Installed fleet equipment, including video recording camera/devices.
• Installation of Trackit System
• Inspected completed installations for fit, function, and safety compliance.
• Diagnosed electrical and mechanical issues during upfit and repair work.

Interpreted work orders and technical diagrams to execute accurate installations.

• Diagnosed complex Audi drivability, electrical, and mechanical concerns using factory scan tools.
• Performed advanced engine, transmission, brake, suspension, and steering repairs to manufacturer standards.
• Executed detailed multi-point inspections and documented findings for service advisors and customers.
• Interpreted repair orders, wiring diagrams, and technical service bulletins to resolve recurring faults.
• Verified completed repairs through road tests, system checks, and quality inspections.
• Guided junior technicians on diagnostic procedures, repair accuracy, and shop best practices.
• Maintained compliance with dealership warranty processes, safety protocols, and repair documentation.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Explained estimates and determined repair timelines to manage customer expectations.
• Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
• Performed thorough quality control inspections on completed repairs, guaranteeing customer satisfaction upon vehicle return.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Diagnosed complex Audi electrical, engine, and drivability concerns using factory scan tools and service information.
• Performed advanced repairs on brakes, suspension, cooling, and powertrain systems following manufacturer specifications.
• Inspected vehicles thoroughly to identify safety concerns, worn components, and needed maintenance before delivery.
• Interpreted diagnostic trouble codes and pinpointed root causes to reduce repeat repairs.

• Operated lathes, mills, and grinders to fabricate precision shipboard components.
• Interpreted blueprints, sketches, and technical drawings for complex machining assignments.
• Measured finished parts using micrometers, calipers, and gauges to verify tolerances.
• Maintained machining equipment through routine inspections, adjustments, and preventive care.