Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Rodriguez

Sanger,TX

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience

Work History

Commercial Service Technician/Lead Installer

Harlen Johnson
11.2024 - Current
  • Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Reviewed work orders and discussed with supervisors.
  • Tracked inventory used and notified supervisor about re-ordering needs.

Warehouse Manager

Tony’s Seed and Feed
04.2024 - 11.2024
  • Drafted policies related to storage space utilization and distribution operations.
  • Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.

Crew Lead

REI
04.2021 - 04.2024
  • Collaborated with senior management on strategic initiatives that would improve productivity.
  • Assigned work duties, monitored workflow, and evaluated results.
  • Gained independent working skills and guided and mentored less experienced team members.

Lead Installer /Service Technician

Strittmatter
04.2016 - 04.2021
  • Documented all changes and actions in computer-based tracking system.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.

Floor Hand

Tony's Seed And Feed
08.2014 - 04.2016
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Cleaned workstations and production floor to clear debris and promote team safety.
  • Maintained and organized material and product inventory.
  • Moved materials and products to established locations using forklifts.

Chemical Operator

Helena
06.2012 - 08.2014
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Stored, retrieved, mixed and monitored chemicals used in production process.

Education

Associate of Science - HVAC Installation And Repair

North Central Texas College
Gainesville, TX
12.2018

High School Diploma -

Era High School
Era, TX
06.2012

Skills

  • Blueprints and schematics
  • Troubleshooting ability
  • Hand tool knowledge
  • Service reports
  • Bilingual
  • Customer service
  • Inventory management
  • Employee training
  • Employee coaching and mentoring

Languages

Spanish
Native or Bilingual

Timeline

Commercial Service Technician/Lead Installer

Harlen Johnson
11.2024 - Current

Warehouse Manager

Tony’s Seed and Feed
04.2024 - 11.2024

Crew Lead

REI
04.2021 - 04.2024

Lead Installer /Service Technician

Strittmatter
04.2016 - 04.2021

Floor Hand

Tony's Seed And Feed
08.2014 - 04.2016

Chemical Operator

Helena
06.2012 - 08.2014

Associate of Science - HVAC Installation And Repair

North Central Texas College

High School Diploma -

Era High School

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