James Johnson
Baltimore,MD
Summary
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
One Life One Love LLC
06.2021 - Current
- Oversee daily operations, ensuring adherence to quality standards and customer satisfaction, while implementing strategies to enhance efficiency, sustainable growth, and profitability.
- Developed a high-performing team through effective recruitment, training, motivation, and performance management to maintain high productivity, revenue growth, and client retention.
- Cultivated and strengthened a robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities for company optimization.
Program Director
Time Organization Inc.
10.2013 - 08.2021
- Initiated and manage daily operations for various community-based mental health programs, to include the Psychiatric Rehabilitation Program, Therapeutic Behavioral Services, Targeted Case Management Programs, and the One to One Aide/Therapeutic Mentoring Programs.
- Support the overall mission and vision of the agency while fostering partnerships and relationships with community partners and networks, strengthening agency presence and position.
- Recruited, trained, educated, and guided professional and para-professionals to carry out the most effective delivery of services to the community, managing over 90 person staff.
Education
Master of Science - Project Management
Morgan State University
Baltimore, MD05-2013
Master of Arts - Social Work
Morgan State University
Baltimore, MD05-2010
Bachelor of Science - Criminal Justice
University of Maryland, Eastern Shore
Princess Anne, MD12-2002
Skills
- Operational efficiency management
- Comprehensive documentation skills
- Strategic business planning
- Employee onboarding and training
Certification
- LCSW-C License - October 2027
Timeline
Owner/Operator
One Life One Love LLC
06.2021 - Current
Program Director
Time Organization Inc.
10.2013 - 08.2021
Master of Science - Project Management
Morgan State University
Master of Arts - Social Work
Morgan State University
Bachelor of Science - Criminal Justice
University of Maryland, Eastern Shore