JAMES JOHNSON
Middletown
Summary
Senior executive with proven track record in driving growth and operational excellence. Adept at strategic planning, project management, and leveraging data to inform decisions. Strong focus on fostering team collaboration and adapting to changing business needs. Highly skilled in leadership, communication, and delivering impactful results.
Overview
7
7
years of professional experience
Work History
Senior Director/General Manager
Medline Industries, LLC
Perryville, MD
01.2023 - 2026
- Directed the successful operations of a $1.5B revenue distribution center leading all facility operations including safety, maintenance, administrative, P&L management, and contracts
- 47.5% Safety improvement via culture enhancements & process rigor
- 32% Quality improvement through forward facing Sales & Customer interactions
- Collaborated with Engineering to achieve network leading >90% bulk FPP a 16% increase
- Enabled & empowered leaders increasing automation uptime to 99.8%.
- $5M cost savings vs sales expense
Senior Director/General Manager
Walmart
Mount Crawford, VA & Smyrna, DE
01.2018 - 2023
- Directed the successful operations of a $3.5B revenue distribution center leading all facility operations including safety, maintenance, administrative, P&L management
- 13% YoY KPI growth through daily management system (DMS)
- Repeatedly chosen as the distribution center for Board of Director and C-suite site visits
- $2.8M annual P&L savings through increased first time quality yield by 850K pieces
- $11M network top line growth via DFMEA and PFMEA
Focused Improvement Senior Manager II
Walmart
Bentonville, AR
01.2016 - 01.2018
- Provide continuous improvement expertise to the Global Human Resources and Supply Chain organizations
- $750M Global Human Resources program & project portfolio managed
- Coordinated the successful pilot launch of Workday throughout Corporate Human Resource function
- $120M savings via Standard Work spanning 140+ distribution centers
National Sales Manager
Armstrong Flooring
Lancaster, PA
01.2014 - 01.2016
- Accountable for the organization, staffing, planning, direction, development, and day-to-day operation of a sales and national account team that managed $45M in annual revenue
- $15M inside sales annually 12% over budget
- 5% growth with targeted accounts totaling $30M annually
- Oversaw the successful global launch of Salesforce CRM
Interim Managing Director / Project Manager
Armstrong Flooring
Mumbai, India
01.2013 - 01.2014
- Developed scalable process improvement initiatives maintaining current SG&A structure, continued business development, and oversight of day-to-day business and team management with 18% YoY growth.
- Reversed SG&A trend (-8% vs budget) to exceed Q4 expectations by 1%.
- $5M revenue gains & $1M Warehouse Operations savings
Lean Champion / Six Sigma Blackbelt
Armstrong Flooring
Lancaster, PA
01.2011 - 01.2013
- Responsible for creating efficient company growth through an environment of continuous improvement within C-suite, Finance, and Flooring Division Sales
- 30+ events led helping to identify 83,000 hours and over $12M in savings and productivity gains
Education
Master of Science - Bachelor of Science – Psychology
East Tennessee State University
Johnson City, TN07-2004
Bachelor of Science - Bachelor of Science – Psychology
East Tennessee State University
Johnson City, TN07-2004
Skills
- Collaborative leadership
- Culture transformation
- Team management
- Policy development
- Strategic planning
- Creativity and innovation
- Organizational development
- Stakeholder relations
Timeline
Senior Director/General Manager
Medline Industries, LLC
01.2023 - 2026
Senior Director/General Manager
Walmart
01.2018 - 2023
Focused Improvement Senior Manager II
Walmart
01.2016 - 01.2018
National Sales Manager
Armstrong Flooring
01.2014 - 01.2016
Interim Managing Director / Project Manager
Armstrong Flooring
01.2013 - 01.2014
Lean Champion / Six Sigma Blackbelt
Armstrong Flooring
01.2011 - 01.2013
Master of Science - Bachelor of Science – Psychology
East Tennessee State University
Bachelor of Science - Bachelor of Science – Psychology
East Tennessee State University
MILITARY SERVICE
- United States Army Infantry Officer 2004-2011