Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Johnston

Jenks,OK

Summary

I am a dependable person and attentive to details. I am a responsible worker with prioritization and time management skills. I have years of customer service experience both in call centers and smaller offices, and also in the technical service field. I love to learn new things and to grow as a person.

Overview

21
21
years of professional experience

Work History

Pastoral Associate

Living Rivers USA Inc.
Tulsa, OK
10.2018 - 04.2023

Process credit card donations

Data entry of donations and contact information

Receive and make phone calls

Outreach to people with visitation and prayer

Lead teaching and prayer meetings

Play the electric guitar in the church band

Assemble new office furniture and kid's games

Copier Service Technician

JD Young
Tulsa, OK
11.2011 - 09.2018

Service copiers

Troubleshoot and replace malfunctioning parts

Perform preventive maintenance on copiers

Perform data entry of service calls

Interact with customers on the phone and in person

Keep records of parts inventory

Stay up to date on training of new equipment

Customer Service Representative

Safelite Auto Glass
Broken Arrow, OK
04.2006 - 11.2011

Purchase auto glass for retail jobs

Purchase auto glass for resale to wholesale customers

Log and file data of all purchases

Receive and type sales orders by phone and in person

Schedule auto glass appointments for retail customers

Customer Service Representative

Cingular Wireless, Formerly Southwestern Bell Wireless
Tulsa, OK
04.2005 - 04.2006

Receive inbound calls in call center

Assist customers with service plans and sales

Assist customers with billing inquiries and resolved issues

Assist customers with operation of cell phones

Delivery Driver

Safelite Auto Glass
Tulsa, OK
10.2004 - 04.2005

Load auto glass and parts

Deliver auto glass and parts to our other locations

Deliver auto glass and parts to wholesale customers

Maintain delivery log

Maintain driver log

Customer Service Representative

Safelite Auto Glass
Columbus, OH
01.2002 - 09.2004

Receive inbound calls in call center

File comprehensive auto glass claims for several insurance companies as a third party

Schedule service appointments for customer with auto glass shops

Data entry of insurance claim and auto glass shop information

Education

Diploma - The Bible

Rhema Correspondence Bible School
Broken Arrow, OK
10.2012

Diploma of Arts in Religion - Pastoral Studies

Valor Christian College
Canal Winchester, OH
05.2004

Certificate of Completion - Electronics

Sikeston Career And Technology Center
Sikeston, MO
05.1990

High School Diploma -

East Prairie High School
East Prairie, MO
05.1987

Skills

  • Worship Song Instruction
  • Flexible Schedule
  • Gospel Teachings
  • Interpersonal Skills
  • Filing and Recordkeeping
  • Teamwork and Collaboration
  • Attention to Detail
  • Verbal and Written Communication
  • Time Management
  • Punctual and Dependable
  • Willingness to Learn

Timeline

Pastoral Associate

Living Rivers USA Inc.
10.2018 - 04.2023

Copier Service Technician

JD Young
11.2011 - 09.2018

Customer Service Representative

Safelite Auto Glass
04.2006 - 11.2011

Customer Service Representative

Cingular Wireless, Formerly Southwestern Bell Wireless
04.2005 - 04.2006

Delivery Driver

Safelite Auto Glass
10.2004 - 04.2005

Customer Service Representative

Safelite Auto Glass
01.2002 - 09.2004

Diploma - The Bible

Rhema Correspondence Bible School

Diploma of Arts in Religion - Pastoral Studies

Valor Christian College

Certificate of Completion - Electronics

Sikeston Career And Technology Center

High School Diploma -

East Prairie High School
James Johnston