James Jones

• Assisted in managing print jobs, ensuring quality and efficiency in production processes.

* Collaborated with team members to optimize workflow and meet tight deadlines effectively.

• Provided customer service support, addressing inquiries and resolving issues promptly.
• Enhanced customer loyalty through consistent delivery of high-quality products combined with friendly service and knowledgeable support.
• Improved customer satisfaction by providing high-quality printing services and timely project completion.
• Collaborated with clients to understand their specific needs, producing tailored print solutions that exceeded expectations.
• Conducted quality control checks on completed projects, ensuring consistency across all materials printed.
• Managed multiple projects simultaneously with strong organizational skills, ensuring deadlines were met consistently.
• Provided mounting and laminating support to preserve and protect documents and photos.
• Moved and lifted up to 15 pounds to complete stocking and maintenance tasks.
• Assessed customer needs to deliver satisfactory experiences.
• Complied with company policies and safety protocols to maintain safety and operational performance of copy machines.
• Cut copies apart and wrote identifying information such as page numbers or titles on copies.

• Operated digital printing equipment, performing routine maintenance and troubleshooting as needed.
• Maintained inventory of supplies, ensuring availability for daily operations and projects.
• Adhered to safety protocols while handling materials and operating machinery within the copy center environment.
• Streamlined copy center processes for increased efficiency and a better overall customer experience.
• Conducted regular inventory audits to ensure adequate stock levels of essential supplies were maintained at all times.
• Developed relationships with vendors to secure competitive pricing on supplies, reducing operational costs for the copy center.
• Operated copiers and printers, trimmed stock to special sizes and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
• Moved and lifted up to 15 pounds to complete stocking and maintenance tasks.
• Offered bindery and finishing services to enhance printing jobs and prepare polished marketing materials.