James Jones
Tuscaloosa
Summary
Effective in retail and QSR with 4 years of experience in the latter with a strong desire to expand my knowledge and to continue adding more skills. always regarded as a fast learner and a hard worker by my peers with skills in maximizing efficiency and working with people as well as meeting customer's needs
Overview
4
4
years of professional experience
Work History
Overnight Stocker
Walmart
Haleyville, AL
01.2026 - 02.2026
- Stocked merchandise efficiently to ensure optimal presentation and availability for customers.
- Operated pallet jacks and other equipment safely to move products throughout the store.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
Team Member
Tacala
Haleyville, AL
01.2022 - 02.2026
- Delivered exceptional customer service, ensuring positive dining experiences and fostering customer loyalty.
- Trained and mentored new team members on operational procedures and best practices.
- Managed inventory levels, coordinating with suppliers to maintain stock availability and minimize shortages.
- Streamlined food preparation processes, enhancing kitchen efficiency and reducing wait times for customers.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards consistently.
Shift Leader
Tacala
12.2023 - 01.2026
- Supervised team members to ensure compliance with operational standards and service excellence.
- Trained new employees on company policies, procedures, and customer service best practices.
- Resolved customer complaints promptly, ensuring satisfaction and fostering positive relationships.
- Conducted regular performance evaluations of team members to identify areas for development and growth.
Assistant Store Manager
Tacala
Haleyville, AL
01.2023 - 11.2025
- stepped up to take the role as temporary store general manager at another store when the previous one quit
- assisted the opening of 4 different stores working in a total of 7 different stores across the state
- Assisted in managing daily store operations and maintaining optimal inventory levels.
- Trained and supervised team members to ensure adherence to company policies and procedures.
- Analyzed sales data to identify trends and adjust inventory accordingly for improved profitability.
- Conducted regular audits of cash handling procedures, ensuring compliance with financial controls.
- Resolved customer inquiries and complaints, fostering a positive shopping environment and loyalty.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
Homeschooled
Double Springs, AL01-2023
Skills
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Customer service
- Problem-solving
- Inventory control
- Retail operations
- Time management
- Team building and leadership
- Store operations
- POS systems operations
- Servsafe verification
Accomplishments
One of the youngest AGM's in tacala's history acting as a temporary GM for a month taking over store operations when needed at the age of 18
successfully maintaining 2 jobs from january 18th to the end of feburary 2026
working 40+ hours since the age of 16 every week
considerably reducing ICOS for the haleyville location by focusing on the freshness of our food, improving customer standards aswell by receiving feedback from higher-ups
Languages
English
Native or Bilingual
Interests
- Martial Arts
- High-Intensity Interval Training
- Learning new cooking techniques and expanding my culinary skills
- study of history, religion and politics
Timeline
Overnight Stocker
Walmart
01.2026 - 02.2026
Shift Leader
Tacala
12.2023 - 01.2026
Assistant Store Manager
Tacala
01.2023 - 11.2025
Team Member
Tacala
01.2022 - 02.2026
High School Diploma -
Homeschooled