JAMES JR DAVIS
Vallejo,CA
Summary
I am an experienced customer service professional who has worked in many facets of the service industry, looking to apply my 10+ years of expertise in delivering exceptional customer service skills to the security guard profession. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Park Services
Six Flags Discovery Kingdom
Valllejo
03.2017 - 10.2024
- Maintained cleanliness in 5 indoor and outdoor spaces, conducting weekly inspections and quarterly deep cleans.
- Executed daily facility checklists, enhancing the cleanliness of 10+ areas by 30%, including floors and glass entryways.
- Swiftly addressed up to 10 cleaning emergencies per shift, ensuring a safe and clean environment for patrons.
- Enhanced restroom cleanliness by sanitizing walls bi-weekly, contributing to a 95% satisfaction rating from patrons.
- Utilized power scrubbers and waxing machines to efficiently clean and polish floors, enhancing appearance and ensuring safety standards.
Product Assembler
Walmart
American Canyon
11.2009 - 03.2017
- Efficiently assembled up to 20 high-quality bicycles daily, ensuring timely delivery and customer satisfaction.
- Implemented safety protocols, resulting in a 20% reduction of workplace accidents over one year.
- Achieved 100% on-time completion of safety inspections, enhancing overall compliance and quality by 15%.
- Packaged finished products, set them for display, labeled boxes, and stacked them for shipment or pickup.
- Resolved mechanical issues that occurred during assembly.
- Delivered outstanding customer service, achieving a 95% satisfaction rating and resolving issues efficiently.
Education
General Studies -
Adult School
Vallejo01.1982
Skills
- Problem solving
- Customer service
- Accountable
- Adaptable
- Detail-oriented
- Critical thinking
- Interpersonal skills
- Safety protocols
Certification
Guard Registration
Timeline
Park Services
Six Flags Discovery Kingdom
03.2017 - 10.2024
Product Assembler
Walmart
11.2009 - 03.2017
General Studies -
Adult School
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