JAMES KALETA
amherst,New York
Summary
Dependable delivery driver with a proven track record in customer service. Expertise in safe driving, attention to detail, and maintaining accurate records to ensure timely deliveries.
Overview
1
1
Certification
40
40
years of professional experience
Work History
Delivery Driver
Advanced Auto Parts
Tonawanda, NY
09.2023 - 05.2026
- Ensured timely delivery of automotive parts to customers and local businesses.
- Maintained accurate inventory records and conducted vehicle inspections for safety compliance.
- Assisted in training new drivers on company policies and best practices for efficient route navigation.
- Communicated effectively with dispatchers to optimize delivery schedules and resolve issues promptly.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Honda Master Technician
Lia Honda Williamsville
Williamsville, NY
09.1986 - 05.2023
- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance.
- Mentored junior technicians, enhancing team skills and knowledge sharing.
- Implemented diagnostic procedures to accurately identify vehicle issues, improving service efficiency.
- Maintained detailed records of repairs and services, ensuring compliance with industry standards.
- Collaborated with service advisors to develop customer-focused solutions for vehicle maintenance.
- Trained staff on new technologies and equipment, fostering a culture of continuous learning.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Attained high levels of customer loyalty by delivering exceptional results that exceeded their expectations for quality and timeliness.
Auto Parts Counterperson
Dave Smith Ford
Williamsville, NY
02.2021 - 08.2021
- Provided exceptional customer service, assisting clients with parts identification and order fulfillment.
- Maintained accurate inventory records using dealership management systems to support efficient operations.
- Collaborated with service technicians to ensure timely availability of required auto parts.
- Conducted regular stock checks, identifying discrepancies and implementing corrective actions as necessary.
- Developed strong vendor relationships to negotiate pricing and expedite delivery of specialty parts.
Education
Associate of Science - Automotive Technology
Erie Community College
Buffalo, NY06-1980
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Safe driving
- Order picking and processing
- Stocking and inventory
Certification
- Certified Master Honda Technician at Lia Honda1990 until 2023[Job Title], [Company Name] - [Timeframe]
Languages
English
Professional Working
Timeline
Delivery Driver
Advanced Auto Parts
09.2023 - 05.2026
Auto Parts Counterperson
Dave Smith Ford
02.2021 - 08.2021
Honda Master Technician
Lia Honda Williamsville
09.1986 - 05.2023
Associate of Science - Automotive Technology
Erie Community College