Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Kappele

Waiter/ Eviction Agent
Dallas TX,TX

Summary

Dynamic and dedicated professional with over 8 years as an Eviction Agent at Texas Eviction and extensive experience in fine dining at Gorji's. Expert in customer service and decision-making, consistently ensuring order accuracy and guest satisfaction. Proven ability to multitask and maintain high standards of cleanliness in fast-paced environments.

Overview

20
20
years of professional experience

Work History

Waiter/ Eviction Agent

Gorji's/ Texas Eviction
03.2016 - Current

I have worked in the food/service industry for many years. I have extensive experience/ knowledge of food and wine, yet I am always willing to learn more.

I have been an eviction agent for 8-plus years, using organizational and personal skills to complete necessary duties

Education

No Degree - Domestic Abuse

Addicare of Dallas
Dallas, Tx
05-2020

Associate of Science - Substance Abuse Counseling

Eastfield College
Mesquite, TX
05-2018

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Cleanliness
  • Order taking
  • Professional appearance
  • Cash handling
  • Decision-making
  • Order accuracy
  • Order management
  • Guest relations
  • Table setting
  • Service prioritization
  • Menu memorization
  • Fine dining
  • Menu presentation
  • Table bussing
  • Guest relations management
  • Memory retention
  • Tableside service
  • Safe food handling
  • Dining area maintenance
  • Accurate money handling
  • Daily specials memorization
  • Sales techniques
  • Upselling techniques
  • Basic math
  • Relationship management
  • Front-of-house display creation
  • Food presentation
  • Bill computation
  • High volume dining
  • Food spoilage prevention
  • Quality control
  • Salesmanship
  • Compliance standards
  • Item promotion
  • Wine pairing
  • Wine service
  • Bar terminology
  • Regulatory compliance
  • Food inspection
  • VIP support
  • Wine pairings
  • Conflict resolution
  • Reliability and punctuality
  • Team collaboration
  • Verbal and written communication
  • Food handling safety
  • Food safety

Timeline

Waiter/ Eviction Agent

Gorji's/ Texas Eviction
03.2016 - Current

No Degree - Domestic Abuse

Addicare of Dallas

Associate of Science - Substance Abuse Counseling

Eastfield College
James KappeleWaiter/ Eviction Agent