James K. Echols
Hanover Park,IL
Summary
Effective management professional with a strong track record in sales, warehouse operations and project management. Experienced in leading cross-functional teams, and delivering data driven solutions to boost efficiency. Proven ability to streamline administrative operations, regulatory compliance and achieving sales and customer service objectives.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Brokers Agent
First Class Automotive Brokerage
Los Angeles, California
06.2017 - 12.2025
- Provided procurement services for small business fleets and City of Los Angeles contracts.
- Negotiated vehicle purchase agreements, ensuring compliance with industry regulations and client needs.
- Closed an average of 20 deals per month, resulting in over $80,000 in monthly sales volume.
- Negotiated competitive pricing and terms for clients to maximize value in vehicle acquisitions.
- Developed strong relationships with dealerships to enhance inventory access and client options.
Direct Support Professional
Diverse Journeys, Inc
Los Angeles, CA
01.2022 - 04.2024
- Trained new staff on medical protocols and procedures, fostering a collaborative work environment.
- Assisted clients in achieving personal goals through tailored healthcare plans and regular progress monitoring.
- Provided personalized support to individuals with disabilities, enhancing daily living skills and independence.
- Special olympics coach
- Provided personalized support to individuals with developmental disabilities, ensuring safety and well-being.
- Handled client financial information and medical records with strict confidentiality.
Internet Sales Manager
The Sullivan Group - Pacific Volkswagen, Audi, Porsche, and Subaru
Hawthorne, California
01.2019 - 06.2020
- Results-driven Automotive E-Commerce Sales Manager with extensive experience in digital retail operations, online vehicle sales, and customer acquisition strategies.
- Averaged 15-20 vehicle sales per month.
- Proven track record of driving revenue growth through effective lead management, inventory optimization, and digital marketing.
- Conducted market analysis to identify trends, enhancing product offerings and promotional campaigns.
- Developed and implemented online sales strategies boosting digital engagement and customer acquisition.
E-Commerce Director / Sales Manager / Business Development Director
The Shammas Group - DLTA Nissan / Felix Chevrolet
Los Angeles, California
06.2011 - 06.2017
- Supervised 6 internet sales managers accounting for 75 monthly vehicle sales and managed website SEO and SEM.
- Collaborated with corporate automotive manufacturers to assess and optimize digital sales and marketing technologies.
- Managed and developed interdepartmental standards and procedures to align with Nissan and GM sales, operations, and customer service protocols.
- Identified new revenue opportunities, optimized sales processes, and built strong relationships with OEMs, dealerships, vendors, and technology partners.
- Directed operational strategies to enhance customer satisfaction and retention.
- Streamlined processes to improve efficiency and reduce operational costs across multiple departments.
Education
Bachelor of Science candidate - Business Management & Marketing
Northwood University
Midland, MichiganSkills
- Project planning expertise
- Effective written communication
- Client relationship management
- Cross-functional collaboration
- Proficient in Microsoft Office Suite
- Regulatory compliance oversight
Certification
- Project Management Professional (PMP), September 2021
- General Industry OSHA 30 Course Completion, September 2021
- Logistics and Supply Chain Specialist, September 2021
- Project Management Accredited Certification (IO4PM), September 2021
- Toyota Production System & Total Quality Management Certified
- US Army Reserve Medical Specialist Certified/Veteran
Timeline
Direct Support Professional
Diverse Journeys, Inc
01.2022 - 04.2024
Internet Sales Manager
The Sullivan Group - Pacific Volkswagen, Audi, Porsche, and Subaru
01.2019 - 06.2020
Brokers Agent
First Class Automotive Brokerage
06.2017 - 12.2025
E-Commerce Director / Sales Manager / Business Development Director
The Shammas Group - DLTA Nissan / Felix Chevrolet
06.2011 - 06.2017
Bachelor of Science candidate - Business Management & Marketing
Northwood University