Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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James Kent

Clovis,NM

Summary

Proven Chief Enlisted Manager with a strong record of success in leading and directing personnel to ensure efficient operations cross diverse organizational functions. Proficient in implementing and enforcing policies, developing budgets, and improving operational efficiency. Experienced in collaborating with upper management to drive strategic initiatives and provide exceptional leadership.

Overview

18
18
years of professional experience

Work History

Aircrew Flight Equipment Chief Enlisted Manager

Air Force
06.2021 - Current
  • Spearheaded optimization efforts by aligning with upper management's beta initiative, contributing to significant enhancement of organizational capabilities.
  • Demonstrated exceptional proficiency in planning and execution by orchestrating comprehensive assignment involving 321 personnel, successfully materializing upper management's vision and improving overall organizational effectiveness.
  • Directed seamless integration of $2.6 million-dollar budget, 53 personnel, and functions across 7 operational departments, optimizing overall organizational efficiency.
  • Pioneered innovative two-way feedback mechanism between employees and 1,100 customers, fostering real-time process improvement coordination across 6 diverse platforms.
  • Spearheaded talent management initiatives of organization, proactively aligning 6 new prospect's knowledge, skills, and abilities with upper management's new resource strategies.
  • Drove acceleration of organization's transformation by cultivating 85 well-rounded and multi-talented personnel into high-performing team.
  • Orchestrated pivotal business symposium, harmonizing 71 departments, 144 personnel, and 9 directors.
  • Facilitated collaborative discussion, extracting lessons learned, crosstalk, and best practices, resulting in generation of 9 innovative solutions.
  • Successfully addressed upper management's unique challenges related to diversity, geographic displacement, and varied functions.

Aircrew Flight Equipment Superintendent

Air Force
01.2020 - 06.2021
  • Successfully manage 114 positions, including Air National Guard personnel, in support of Air Force's exclusive B-2 program.
  • Managed efficient teams of up to 45 employees.
  • Oversee maintenance and operation of fleet consisting of 20 B-2 and 14 T-38 aircraft with total value of $45 billion, managing both nuclear and conventional mission requirements.
  • Act as crucial liaison between senior management and staff, ensuring strict policy and training compliance while guiding professional development initiatives.
  • Expertly negotiated bilateral policies and procedures, representing interest of Air Force's most forward deployed permanently based Fighter Wing oversees.
  • Created and maintained daily and weekly reports for upper management.
  • Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.

Squadron Superintendent

Air Force
12.2016 - 12.2019
  • Lead and coordinate efforts of 192 enlisted and officer personnel across seven distinct departments, effectively managing $1.3 million operations budget.
  • Led team in developing strategic plans to meet operational objectives.
  • Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
  • Monitored and assessed mission progress and provided updates to command.
  • Trained and mentored personnel in combat operations and tactics.
  • Coordinated activities of subordinate personnel to support mission success.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Served as Commander's trusted advisor for cohort of 95 pilots, overseeing continuation training curriculum to ensure peak performance.
  • Directed command and control nodes as Chief Inspector, ensuring strict adherence to operational standards and protocols.
  • Managed unit control center, effectively synchronizing and achieving 80 desired learning objectives to enhance operational efficiency.

Flight Chief

Air Force
07.2013 - 11.2016
  • Managed professional growth and development of 66 enlisted personnel by scheduling training and managing CBT schedules.
  • Managed test equipment and facilities valued at $17.5 million.
  • Proved successful working within tight deadlines and fast-paced environment despite 54% manpower.
  • Excellent communication skills, both verbal and written.
  • Evaluated and synchronized institutional competencies and training for 436 aircrew members to ensure mission readiness and safety.
  • Directed installation-wide continuous process improvement initiatives, resulting in 85% reduction in waste and 15% decrease in documentation errors.
  • Organized and detail-oriented with strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.

Flight Chief

Air Force
07.2010 - 07.2013
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in team environment.
  • Directed chemical defense budget for two units, allocating $94K to fulfill critical equipment needs and enhance mission readiness.
  • Served as focal point for government purchases and effectively allocated vital assets to three units, facilitating successful execution of $1.5 million budget.
  • Addressed training deficiency in another installation by utilizing off-duty time to train two personnel resulting in cost savings of $40K.
  • Demonstrated exceptional leadership during 12-week period as sole Senior Noncommissioned Officer, achieving 100% production rate with only 60% manning and preventing loss of any flying sorties.

Manager of Operations

Air Force
02.2006 - 07.2010
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Trained new employees on proper protocols and customer service standards.
  • Supervised team of 15 technicians and one civilian, overseeing maintenance operations across five sections.
  • Successfully scheduled and forecasted 3.5K items for time-change and routine maintenance, ensuring optimal equipment performance.
  • Maintained accountability and serviceability of $5.1 million worth of aircrew flight equipment, proactively identifying requirements and addressing equipment shortfalls.

Education

Associate of Science - Professional Manager Certification

Community College of The Air Force
Montgomery, AL
08.2015

Bachelor of Science - Business Administration

Wayland Baptist University
Plainview, TX
07.2005

Associate of Science - Instructor of Technology in Military Science

Community College of The Air Force
Montgomery, AL
03.2003

Skills

  • Leadership
  • Resource Management
  • Efficiency Improvement
  • Organizational skills
  • Communication
  • Collaboration
  • Problem Solving
  • Decision Making

Accomplishments

    Attained the top 1% of the enlisted rank within the United States Air Force, serving as a pivotal leader among 325,344 Airmen, showcasing exceptional dedication and leadership abilities.

Timeline

Aircrew Flight Equipment Chief Enlisted Manager

Air Force
06.2021 - Current

Aircrew Flight Equipment Superintendent

Air Force
01.2020 - 06.2021

Squadron Superintendent

Air Force
12.2016 - 12.2019

Flight Chief

Air Force
07.2013 - 11.2016

Flight Chief

Air Force
07.2010 - 07.2013

Manager of Operations

Air Force
02.2006 - 07.2010

Associate of Science - Professional Manager Certification

Community College of The Air Force

Bachelor of Science - Business Administration

Wayland Baptist University

Associate of Science - Instructor of Technology in Military Science

Community College of The Air Force
James Kent