James Kiser
FORT MILL,SC
Summary
Dynamic Outside Sales Representative with a proven track record at Waste Management, excelling in relationship building and sales closing. Consistently exceeded quotas by leveraging strong problem-solving skills and delivering tailored solutions. Recognized for enhancing client satisfaction and fostering long-term partnerships, driving revenue growth through strategic account management and effective communication.
Overview
2026
2026
years of professional experience
Work History
Outside Sales Representative
Waste Managment
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Built strong client rapport to establish diversified network of connections.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Monitored competitor activities to maintain competitive advantage.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Developed and implemented sales strategies to increase revenue.
- Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Mentored junior sales representatives, sharing expertise on effective communication techniques and relationship-building strategies.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Maintained current knowledge of evolving changes in marketplace.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Outside Sales Representative
Waste Pro USA Inc.
11.2022 - Current
Account Manager
Waste Management
06.2001 - 03.2003
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
- Developed customized account plans for clients to help them achieve their business goals.
- Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
- Facilitated client meetings to gather feedback and adjust strategies accordingly, ensuring alignment with client objectives.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
High School Diploma - General Studies
Annapolis High School
Annapolis, MD05.1979
Skills
- Relationship building
- Motivated team player
- Problem-solving
- Customer Service-oriented
- Account management
- Goal oriented
- Sales closing
- Relationship cultivation
- Sales presentations
- Sales management
- Positive outlook
- High energy
Timeline
Outside Sales Representative
Waste Pro USA Inc.
11.2022 - Current
Account Manager
Waste Management
06.2001 - 03.2003
Outside Sales Representative
Waste Managment
High School Diploma - General Studies
Annapolis High School
Similar Profiles
Anthony PalmieriAnthony Palmieri
Billing Supervisor at Waste ManagmentBilling Supervisor at Waste Managment
Dale E Campbell JrDale E Campbell Jr
Heavy Equipment Operator at Waste ManagmentHeavy Equipment Operator at Waste Managment
Armando PerezArmando Perez
Heavy Equipment Operator/Mechanic at Waste ManagmentHeavy Equipment Operator/Mechanic at Waste Managment