Anthony Palmieri
Worcester,MA
Summary
A diligent Billing professional with over 15 years of receivable and payable experience, ready to drive efficiency and accuracy. Skilled in managing invoicing processes, resolving discrepancies, and developing staff. Strong focus on interdepartmental collaboration, achieving goals, and adaptable to changing needs. Known for reliability, leadership, and keen eye for detail.
Overview
16
16
years of professional experience
Work History
Billing Supervisor
Waste Managment
06.2016 - 02.2025
- Developed a team of 10 AR Clerks to ensure accurate and timely processing of invoices and payments across multiple billing cycles per month.
- Worked extensively with Accounts Payable and vendors by working together in resolving payment and/or invoicing issues.
- Responsible for hiring, onboarding and training new AR staff.
- Collaborated with cross-functional teams to enhance coordination between finance, sales, dispatch, and customer service.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution across thousands of accounts.
- Routinely conducted internal audits of billing records to detect discrepancies, enabling timely intervention and issue resolution.
Accounts Receivable Clerk, Sr.
Waste Managment
10.2011 - 06.2016
- Prepared and distributed 150 monthly invoices to customers within strict deadlines, while adhering to company policies and customer agreements.
- Manually invoiced 14 municipalities according to contract.
- Maintained customer contact information, enabling effective communication regarding account status and payment inquiries.
- Excel data collection and composition of multiple waste streams.
- Provided exceptional customer service when addressing customer inquiries about their account status or billing concerns, building strong, long-lasting relationships.
Operations Specialist/Scale House Operator
Waste Management
02.2009 - 10.2011
- Scaled in approximately 50 commercial waste vehicles per day.
- Coded local payable invoices with general ledger information for payment processing.
- Generated daily commercial waste routes for drivers.
- Collected, arranged, and input financial information into database system.
Education
High School Diploma -
Auburn High School
Auburn, MA2000
No Degree - Music Synthesis
Berklee College of Music
Boston, MASkills
- Advanced Proficiency in Excel/Word/Outlook/Teams
- Multitasking
- Attention to detail
- Accounts payable
- Recruitment and hiring
- Staff training and mentoring
- Organizational skills
- Problem-solving
- Analytical thinking
- Self motivation
- Time management
- Effective communication
Accomplishments
- Developed new billing processes and procedures to modernize, improve efficiency and reduce errors.
- Created an Excel tool that helped identify pricing concerns with subcontracted services for sales and finance.
- Generated 6-figure revenue by catching account setup errors.
- Successfully merged over 200,000 lines of acquisition Excel data into AS400.
- Created programming scripts in AS400 to save time generating reports for both me and my employees.
Awards
2023 Finance GEM Award
Acknowledged by the WM New England Finance team for delivering exceptional customer service and consistently exceeding expectations with a proven track record of going above and beyond to support both customers and internal stakeholders.
Timeline
Billing Supervisor
Waste Managment
06.2016 - 02.2025
Accounts Receivable Clerk, Sr.
Waste Managment
10.2011 - 06.2016
Operations Specialist/Scale House Operator
Waste Management
02.2009 - 10.2011
High School Diploma -
Auburn High School
No Degree - Music Synthesis
Berklee College of Music
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