James Knight
Lehigh Acres,FL
Summary
Proficient construction worker familiar with granite handling, preparation and site installations. Organized and reliable with excellent communication skills and a self-directed nature. Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with [Number]-year history of successful industry performance.
Overview
9
9
years of professional experience
Work History
Granite Installer
Gulf Coast Stone
08.2014 - 11.2023
- Prepared granite by filling in chips or cracks and polishing surfaces.
- Operated equipment and tools to move, cut and seal granite slabs for kitchens and baths.
- Cleaned, organized and prepared work areas for new installations.
- Promoted customer satisfaction with top-notch service and support.
- Worked professionally with other tradespeople on successful, on-time project completion.
- Resolved problems arising during tile installation process, maintaining quality and code compliance.
Business Manager
Gulf Coast Stone
08.2014 - 11.2023
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Executed business plans to further strengthen and maximize territory sales and profits.
Education
Associate of Science - Computer And Information Sciences
Southwest Florida College
Fort Myers, FL06.2001
High School Diploma -
Wilcox Central High School
Camden, AL08.1993
Skills
- Finishing Work
- Grouting Materials
- Polishing Skills
- Contract Management
- Strategic Planning
- Staff Training
- Loss Prevention
- Business Development
- Customer Retention
- Employee Management
- Logistics Management
- Team Collaboration
Timeline
Granite Installer
Gulf Coast Stone
08.2014 - 11.2023
Business Manager
Gulf Coast Stone
08.2014 - 11.2023
Associate of Science - Computer And Information Sciences
Southwest Florida College
High School Diploma -
Wilcox Central High School
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