James Konold
Aurora,CO
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10+ years of experience working in busy chaotic environments. Resourceful, able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
12
12
years of professional experience
Work History
Package Handler
Amazon
Aurora, CO
08.2023 - 11.2023
- Operated equipment while observing standard safety procedures.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Upheld security measures by screening packages according to established protocols and reporting any suspicious items promptly.
- Maintained clean, orderly work environment free of hazards.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Barista
Ziggi's Coffee
Aurora, CO
09.2022 - 06.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Line Cook
UCHealth University Of Colorado Hospital
Aurora, CO
06.2018 - 03.2023
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Addressed customer feedback professionally, implementing improvements where necessary to enhance the overall dining experience.
Line Cook
Hyatt Regency Denver Convention Center
Denver, CO
01.2013 - 09.2018
- Learned and adapted quickly to new technology and software applications.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Contributed to menu planning and development, incorporating seasonal ingredients for optimal freshness and taste.
- Prepared and cooked meals according to recipes and customer specifications.
- Participated in creating daily specials that showcased creativity while utilizing available inventory effectively.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Banquet Supervisor
Doubletree By Hilton
Westminster, CO
06.2011 - 05.2013
- Developed strong relationships with vendors to ensure timely delivery of products for banquet functions.
- Reviewed post-event feedback surveys from clients to continually improve services offered by the department.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
- Ensured compliance with all health, safety, and sanitation regulations while supervising banquet operations.
- Managed food and beverage inventory for banquet department, reducing waste and maintaining cost control.
- Supervised food presentation and plating to enhance visual appeal.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
- Mentored new employees on company policies, procedures, and customer service standards to maximize performance.
- Fostered a positive work environment through effective conflict resolution among team members when necessary.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Controlled food costs and managed inventory.
Education
Associate of Arts - Graphic Marketing
Metropolitan University of Denver
Denver, CO05.2004
Skills
- Stacking and Staging
- Shipment Tracking
- Warehouse environment safety
- Package pickup and delivery
Spray Artist
15 years of art education including art history, theory and media. I currently spary paint on canvas.
Timeline
Package Handler
Amazon
08.2023 - 11.2023
Barista
Ziggi's Coffee
09.2022 - 06.2023
Line Cook
UCHealth University Of Colorado Hospital
06.2018 - 03.2023
Line Cook
Hyatt Regency Denver Convention Center
01.2013 - 09.2018
Banquet Supervisor
Doubletree By Hilton
06.2011 - 05.2013
Associate of Arts - Graphic Marketing
Metropolitan University of Denver