James Kwei
Dedham,MA
Summary
Professional Tennis Director with extensive expertise in program development and coaching. Known for driving successful outcomes through strategic planning and comprehensive player development. Highly collaborative and adaptable, ensuring alignment with evolving team goals and organizational objectives. Excel in leadership and communication, fostering positive and results-driven environment.
Overview
11
11
years of professional experience
Work History
Junior Director
Cohasset Golf Club
Cohasset, MA
02.2022 - Current
- Assisted in managing daily operations of the club's tennis facilities, ensuring efficient court scheduling and exceptional member service.
- Collaborated with the Director of Tennis on all scheduling of events , programs, and camps.
- Coached players of all ages and skill levels, from beginners to USTA league competitors.
- Directed and instructed junior and adult clinics, private lessons, and seasonal camps.
- Assisted with program marketing, registration, and member communication to maximize enrollment.
- Helped coordinate member socials, round robins, club championships, guest events, and USTA leagues.
- Taught Platform Tennis clinics, and private lessons throughout the Winter.
- Helped program and schedule all platform tennis events for the winter season.
Director of Tennis
Wimbledon 109
Walpole, MA
08.2020 - 06.2023
- Managed all day-to-day operations of a 6-court seasonal tennis facility operating 9 months per year.
- Oversaw an annual tennis department generating over $500,000 in revenue.
- Led and mentored a team of 8 tennis professionals and part-time staff, creating a culture focused on exceptional instruction and member service.
- Managed departmental budgeting, scheduling, payroll coordination, and seasonal staffing.
- Designed and managed comprehensive junior and adult programming, including clinics, camps, private lessons, and 8 Dorothy Bruno Hills Teams.
- Maximized court utilization through strategic scheduling, resulting in consistently high participation throughout the season.
- Organized club championships, in-house leagues, round robins, member socials, charity tournaments, and special events.
Head Tennis Professional
Hatherly Country Club
Scituate, MA
05.2015 - 09.2021
- Developed and implemented comprehensive tennis training programs for all skill levels.
- Managed daily operations of tennis facilities, ensuring optimal conditions for players.
- Organized and executed club-wide tennis events, increasing member participation and satisfaction.
- Coordinated schedules for private lessons, group classes, court use, and special events to optimize facility usage efficiently.
- Promoted positive member relations through providing excellent customer service.
- Delivered high level of energy and enthusiasm to all customer-oriented activities, which helped promote excitement from all participants.
- Helped Director of Tennis with managing budgeting, scheduling, and payroll coordination.
Education
Bachelor of Arts - European Studies
Quinnipiac University
Hamden, CT05-2013
Skills
- Customer relations
- Time management
- Excellent communication
- Reliability
- Team leadership
- Organizational skills
- Scheduling and coordinating
- Hiring and training
- Professionalism
Accomplishments
- Former Division 1 Tennis Athlete at Quinnipiac University
- NCAA Tournament Player
- Top 5 All Time Wins leader at Quinnipiac University
- Top 2 All Time Doubles Wins leader at Quinnipiac University
- Former Professional ITF Tennis Player
Timeline
Junior Director
Cohasset Golf Club
02.2022 - Current
Director of Tennis
Wimbledon 109
08.2020 - 06.2023
Head Tennis Professional
Hatherly Country Club
05.2015 - 09.2021
Bachelor of Arts - European Studies
Quinnipiac University