James Lackey
checotah
Summary
IT consultant with 5+ years of experience providing network administration, custom system builds, and secure communications support. Skilled in maintaining reliable IT infrastructure, troubleshooting mission critical systems, and delivering end-to-end technology solutions for individuals and businesses. Proven ability to adapt quickly, manage multiple priorities, and provide professional technical support in high demand environments.
Overview
9
9
years of professional experience
Work History
Freelance IT Specialist
Self-employeed
06.2021 - Current
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Designed and installed secure home and small-business networks, including routers, firewalls, and VPNs.
- Built and customized high-performance PCs tailored for gaming, business, and technical applications.
- Developed websites and mobile applications for small-business clients, providing end-to-end solutions from planning to deployment.
- Provided technical support, troubleshooting, and cybersecurity consulting for individual and business clients.
- Maintained positive client relationships through reliable, professional service and ongoing support contracts.
Security Officer /911 Dispatcher
Tatitlek Corporation
09.2016 - 04.2021
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Dispatched Security, Police, and Fire departments simultaneously.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Education
IT Network Security
OSU IT
Okmulgee, OKSkills
- Technical issue analysis
- Technical reporting
- Debugging
- Application support
- Network Administration (LAN/WAN, VPNs)
- Cybersecurity & Threat Mitigation
- Secure Communications Systems
- Systems Installation & Maintenance
- Technical Support
- Incident Response & Troubleshooting
- Server & Cloud Management
- Data Protection & Disaster Recovery
Timeline
Freelance IT Specialist
Self-employeed
06.2021 - Current
Security Officer /911 Dispatcher
Tatitlek Corporation
09.2016 - 04.2021
IT Network Security
OSU IT
Similar Profiles
Sandi ShawaSandi Shawa
Interior Designer at Self-employeedInterior Designer at Self-employeed
Natalie LovejoyNatalie Lovejoy
Fine Artist at Self-employeedFine Artist at Self-employeed
Victoria HutchinsonVictoria Hutchinson
Mobile Bartender at Self-employeedMobile Bartender at Self-employeed
Bo FaubionBo Faubion
Lawn Care Business Owner at Self-employeedLawn Care Business Owner at Self-employeed
Caleb MyersCaleb Myers
Delivery Driver at DoorDashDelivery Driver at DoorDash