Cathy LaDue
Fulton
Summary
Dynamic salon owner with a proven track record in hair styling and upselling services. Previously excelled as a Front Desk Receptionist at Canal View Dental, enhancing patient satisfaction through exceptional service and efficient appointment scheduling. Known for maintaining high salon hygiene standards while fostering a collaborative team environment.
Overview
22
22
years of professional experience
Work History
Cathy's Hair Salon Owner
Self Employed
01.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Front Desk Receptionist
Canal View Dental
02.2004 - 01.2014
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Provided exceptional front-line customer service, addressing patient inquiries and concerns promptly.
- Maintained accurate patient records using dental practice management software.
- Coordinated communication between patients and dental staff to enhance service delivery.
Education
Associate of Arts - Paralegal
Bryant And Stratton
Syracuse, NY01-1998
Skills
- Salon hygiene maintenance
- Hair styling expertise
- Upselling services
- Appointment scheduling
Timeline
Cathy's Hair Salon Owner
Self Employed
01.2014 - Current
Front Desk Receptionist
Canal View Dental
02.2004 - 01.2014
Associate of Arts - Paralegal
Bryant And Stratton