James Lake
Danbury,CT
Summary
My name is James Lake,
I am twenty-six years old from Danbury Connecticut. I am currently a student obtaining my associates in radiology. Although, I am a bit late to the game in colledge terms; I use this as a way to have a positive outlook. It is never too late to better your future. I believe my customer service skills can be adapted to all areas of work. Understanding all different types of people is something I value. I am team driven, but enjoy problem solving on my own when needed as well .
Overview
4
4
years of professional experience
Work History
Sales Associate Specialist
Vector Marketing
09.2022 - 01.2023
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Stayed up-to-date on industry trends and competitor activities, adjusting sales tactics accordingly for continued success.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Sales Representative
Whole Foods Market Inc
08.2019 - 09.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Cultivated deep understanding of product features to answer questions and overcome objections.
Sales Associate/Copy and Print Associate
Office Max
09.2018 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Education
Associate of Science - Radiology
Naugatuck Valley Community College
Waterbury, CT05-2026
Skills
- Effective negotiation
- Money handling
- Store opening and closing
- Customer assistance
- Problem-solving
- Phone etiquette
- POS system operations
- Product knowledge
- Customer service
- Order processing
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Relationship building
- Cash register operation
- Store maintenance
Timeline
Sales Associate Specialist
Vector Marketing
09.2022 - 01.2023
Sales Representative
Whole Foods Market Inc
08.2019 - 09.2021
Sales Associate/Copy and Print Associate
Office Max
09.2018 - 12.2019
Associate of Science - Radiology
Naugatuck Valley Community College
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