Summary
Overview
Work History
Education
Skills
Timeline
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James Lannom

Brandon,FL

Summary

HVAC-R professional with strong technical skills in diagnostics, repair, and maintenance. Known for effective team collaboration and consistently delivering high-quality results. Adaptable to changing needs and skilled in problem-solving, electrical systems, and refrigeration. Reliable and focused on ensuring optimal system performance and client satisfaction.

Overview

8
8
years of professional experience

Work History

Service Technician

Conserv Business Services
03.2022 - 01.2025
  • Explained diagnostic findings to customers and outlined repair or service options
  • Adhered to safety protocols and policies to reduce workplace hazards
  • Diagnosed and troubleshot problems, repaired, and restored HVAC-R / Mechanical to peak performance
  • Responded to customer inquiries quickly and professionally to increase satisfaction
  • Responded quickly to emergency maintenance requests for timely on-call support
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback
  • Team Lead for technicians
  • Tech support for new apprentices and technicians
  • Installed new equipment and explained operation and routine maintenance protocols to customers
  • Improved customer satisfaction by providing timely and efficient HVAC-R repair services
  • Provided routine and annual maintenance to keep equipment in top proformance and increased longevity
  • Proficient use of Field Service software (Tech Anywhere and Xoi Mobile Tech), Microsoft excel, and Microsoft Office

Field Service Technician

Gcs Mechanical Engineering
07.2017 - 02.2021
  • Increased longevity of HVAC systems by performing preventive maintenance
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues
  • Maintained up-to-date knowledge of industry advancements, staying informed on new technologies and best practices for servicing various types of equipment
  • Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC-R issues under challenging conditions
  • Repaired and installed ventilation systems
  • Continuously exceeded performance expectations while maintaining high levels of customer satisfaction throughout my apprenticeship
  • Installed new HVAC-R and mechanical systems
  • Proficient Field Service Software (VIXXO,Maximo and Microsoft)

Education

High School Diploma -

Land O Lakes High School
Land O' Lakes, FL

Skills

  • EPA certification
  • Troubleshooting and repairing HVAC and refrigeration systems
  • Provides excellent customer service in a timely manner
  • System tune up
  • Field software technology
  • Punctual and reliable

Timeline

Service Technician

Conserv Business Services
03.2022 - 01.2025

Field Service Technician

Gcs Mechanical Engineering
07.2017 - 02.2021

High School Diploma -

Land O Lakes High School

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James Lannom