Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Lara

Harlingen

Summary

To obtain a career in this department which will enable me to use my strong organizational skills, educational background and ability to work well with people. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

2
2
years of professional experience

Work History

Home Health Care

APC Home Health Service
Harlingen
01.2025 - 11.2025
  • Provided companionship and emotional support to enhance client well-being.
  • Assisted clients with daily living activities and personal hygiene tasks.
  • Maintained a clean and safe living environment for clients at all times.
  • Documented daily care activities accurately in client care logs.
  • Supported bathing, dressing and personal care needs.

cook

El Pato
Harlingen
07.2024 - 01.2025
  • Prepared and cooked a variety of dishes for daily service.
  • Maintained cleanliness and organization of kitchen workstations.
  • Followed food safety protocols to uphold hygiene standards.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Customer Service Representative

ACT Today
Harlingen
06.2023 - 04.2024
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner

Education

High School Diploma -

Harlingen South High School
Harlingen, TX
05.2023

Skills

  • Customer service
  • Personal care assistance
  • Meal preparation
  • Problem solving
  • Time management
  • Communication skills
  • Billing and invoicing
  • Home health care experience
  • Home health care
  • Troubleshooting
  • Client support
  • Basic computer skills
  • Documentation
  • Multitasking and organization
  • Call center experience
  • Problem resolution
  • Email management
  • Relationship building
  • Reading comprehension
  • Customer satisfaction measurement

Languages

  • English
  • Spanish

Timeline

Home Health Care

APC Home Health Service
01.2025 - 11.2025

cook

El Pato
07.2024 - 01.2025

Customer Service Representative

ACT Today
06.2023 - 04.2024

High School Diploma -

Harlingen South High School
James Lara