Professional Summary
Overview
Work History
Education
Skills
Timeline

James Connell

Lowes Home Improvment
Bear,DE
24
years of professional experience

Dedicated Warehouse Professional experienced in managing multiple priorities and fostering teamwork. Delivered results through effective time management, strong organizational skills, and proactive problem-solving. Committed to contributing to team success and achieving company goals.

Work History

Warehouse operations, Fleet Maintenance tracking

4 Months
Done Right Today Plumbing | 05.2025 - 09.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.
  • Learned and adapted quickly to new technology and software applications.

Sales Associate

5 Years 6 Months
Lowes Home Improvment | 02.2021 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Collaborated with team members to achieve daily sales targets and improve service quality.
  • Handled inventory management tasks, including restocking shelves and conducting stock checks.
  • Adapted quickly to new product information and promotions to assist customers effectively.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained store organization and cleanliness to ensure a welcoming environment.

Customer Care Representative

22 Years 7 Months
Northeastern Supply Inc | 10.2002 - 05.2025
  • Resolved customer inquiries efficiently, enhancing satisfaction and loyalty.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Trained new team members on customer service protocols and systems.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Captain / Port Engineer

9 Years 11 Months
Horn Blower Cruises | 04.2010 - 03.2020
  • Directed all vessel operations to ensure safety and compliance with maritime regulations.
  • Managed crew training programs to enhance performance and operational efficiency.
  • Conducted regular inspections of equipment and safety systems to maintain operational integrity.

Education

High School Diploma

Cape Henlopen High School | Lewes, DE

Skills

Forklift Certified
Detail Oreinted
Warehouse operations
Customer Service

Timeline

Warehouse operations, Fleet Maintenance tracking

Done Right Today Plumbing
05.2025 - 09.2025Read More

Sales Associate

Lowes Home Improvment
02.2021 - CurrentRead More

Captain / Port Engineer

Horn Blower Cruises
04.2010 - 03.2020Read More

Customer Care Representative

Northeastern Supply Inc
10.2002 - 05.2025Read More

Cape Henlopen High School

High School Diploma
Read More
James Connell