James lebron
pawtucket
Summary
Dynamic retail professional with extensive experience at Walmart and McDonald's, excelling in sales expertise and point-of-sale systems. Proven ability to enhance customer satisfaction through proactive communication and relationship building. Recognized for effectively applying sales trends to drive merchandise promotion and achieve exceptional shopping experiences. Committed to delivering outstanding service and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
Walmart
01.2024 - 01.2025
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Communication with customers professionally and proactively to provide product information and advice.
- Utilized customer feedback to improve services and apply best practices.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Wrapped, boxed and weighed bakery department products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Cashier and Line
Mcdonalds
01.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Construction And Enginering
Pcta
Providence, RI06-2025
Skills
- Experience in retail merchandising
- Point-of-sale system
- Sales trends
- Sales expertise
Certification
osha
Timeline
Sales Floor Associate
Walmart
01.2024 - 01.2025
Cashier and Line
Mcdonalds
01.2022 - 01.2023
Construction And Enginering
Pcta
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Madison BobolaMadison Bobola
Medical Receptionist at Neurology Center of New EnglandMedical Receptionist at Neurology Center of New England