James Lee
Schaumburg,Illinois
Summary
System Administrator, Managed Active Directory, Microsoft 365, Intune Management
Setup (Compliance,Security)
SCCM installed applications / patches to environment, improved compliance of devices. Handled onboarding,offboarding.
Good Mix of interpersonal skills, and technical skills
Overview
4
4
years of professional experience
Work History
IT Analyst II/III
New Century Diagnostics Inc
05.2020 - 05.2024
- Active Directory , Onboarding users, off-boarding users, kept track of assets through JIRA life cycle , created security groups and group policies.
- Intune Management of device enrollment, and creating compliance and security policies to meet buisness needs (MFA,Firewall,Anti Virus) Make sure devices are compliant if not have a rule to make them compliant.
- Created Security groups for each department for devices to meet compliance rules. (membership type dynamic) and assigning to device category to meet property and value of condition set. Adding users or devices to specific compliance policy. Device Restriction policy.
- RBAC through Azure services . Creating specific groups then assigning specific users to that organization group and then assigning permissions to work applications. Read , write , owner , access to SQL database , Virtual machines , disks , storage
- Assigned licenses to all users that were onboarded, created shared mail boxes assigned permissions for specific users to send and send on behalf of users, added work applications that users needed.
- Help Implement OKTA with MFA and enrolling users with mobile device apple and android OKTA verify through mobile phone . Resetting passwords , creating policies for specific groups then enforcing policies within specific work group
- Grant users to access work application by creating specific groups tied to that organizational unit
- Used Log rhythm to watch and monitor end users for auditing purposes (revoke access , user login and logoff , unusual attempts and installation of software) Domain Admin, Domain Users making sure only 1-2 have Domain Admin access for security purposes.
- Installed VPN to clients and install certificates so they could access certain servers.
- Experience with VOIP Cisco , Cisco Jabber, VDI
- Deactivated user on AD, unassigned licenses, blocked sign in, blocked mail boxes.
- VMware Administration (installed servers, upgrading hosts, patching and updating servers, taking snapshots for documentation)
- Understanding priority when it comes to supporting end users
- Deployed Software applications to end users (chrome, VPN, adobe reader))
- Implemented automatic lock of computers when away for 10 minutes
- Implemented password characters being 13 characters long
- Implemented password change in 60 days instead of 90 days
- Installed Rapid 7 agent and Symantec in environment , ran scans that were found vulnerable on a computer , deleted through registry or updated the application so it was no longer vulnerable
- Reported phishing tactics potentially used on our environment
- Installed log rhythm to servers and updated them with latest patches
- Good understanding of how Windows Servers operates (Domain Controller) installing group policy, file storages , starting and stopping services, updating servers to latest patch.
- Set up a LAN network with 30 computers
- Hardware experience (install more ram for power users, cleaning up computer so they run quicker)
- Set up Mac users and connected them to the domain
- Set up windows laptops for new users and connected them to the domain
- Implemented patches to workstations with latest updates using SCCM , Improved compliance percentage of devices from 72% to 85%.
- Identifying phishing emails and encrypting emails to protect data
- Managed teams configuring profiles and manage settings
- Helped set up zoom meetings
- Removed malware, ransomware, and other threats from laptops and desktop computers. Worked with the director of security
IT Technical Remote (Contract)
American College of Surgeons
05.2023 - 01.2024
- Set up Mac users and connected them to the domain of internal network . password resets with JAMF Self service.
- Set up Windows laptops for new users and connected them to the domain . installed VPN and certificates, mapped network drives, provided permissions to folders , servers .
- Active directory, VPN, updating outdated software applications and windows patching updates
- VPN issues (Barracuda, Palo Alto)
- End user education training on phishing , MFA , Self Service Reset . Updates to applications and patches so systems are not vulnerable to CVE.
- Deployment of workstations for end users
- Implemented patches to workstations with latest updates using SCCM
- Set up new users with requesting software applications and email accounts
- Set up email's, virtual hypervisor with VDI, and Cisco Jabber
- Active directory adding users and filling out attributes values
- Assisted with A/V for board meetings (Zoom, Webex)
- Helped implement AD Self-service reset password
- Experience with Jira Ticketing system and Zen desk
- Restarted virtual machines on VM ware
- Configured MFA for VPN access
- Managed teams configuring profiles and manage settings
- Helped set up zoom meetings
- Kept track of assets on asset track
- Removed malware, ransomware, and other threats from laptops and desktop computers.
Education
Bachelor of Science - Nursing
Ambria College of Nursing
Hoffman Estates 01.2016
Bachelor of Science - Administration
SIUC Carbondale
Carbondale01.2012
Skills
Active Directory, onboarded and offboarded users, collected assets, assigned licenses through Microsoft 365 and assigned applications, created group policy, security groups
Intune (Enrolled devices and created groups for compliance, and security)
Role Based Control assigning to specific users , groups and organizational unit specific to organizational needs
SCCM Installed applications and patches throughout environment
Interpersonal Skills
Windows/MAC
Timeline
IT Technical Remote (Contract)
American College of Surgeons
05.2023 - 01.2024
IT Analyst II/III
New Century Diagnostics Inc
05.2020 - 05.2024
Bachelor of Science - Nursing
Ambria College of Nursing
Bachelor of Science - Administration
SIUC Carbondale