James Lee
Carmichael,CA
Summary
Keep operations organized and efficient to strengthen team performance and maximize efficiency. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
41
41
years of professional experience
Work History
Stock Room Associate
Ace Hardware
01.2022 - 09.2022
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Developed and maintained successful working relationships with colleagues.
- Adhered to safety regulations and practiced safe work habits.
- Assisted customers with transporting large merchandise to waiting vehicles.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted store customers and discussed needs.
- Stocked designated items on shelves, end caps and displays.
- Interacted with guests in friendly and knowledgeable way.
- Greeted customers and directed to requested products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Retail Stock Associate Customer Service
Ace Hardware
02.2021 - 09.2021
- Ensured proper pricing, tagging, and signage for all products to maintain compliance with company guidelines.
- Assisted in seasonal inventory preparations, contributing to accurate counts and timely completion of tasks.
- Continuously assessed stock levels on display shelves, replenishing items as needed to prevent out-of-stock situations negatively impacting sales results.
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
- Maintained clear communication with management regarding inventory levels, upcoming promotions, and potential stock issues.
- Enhanced customer satisfaction by providing prompt and courteous service during busy hours.
- Contributed to a positive shopping experience for customers by maintaining a clean, organized, and visually appealing store environment.
- Supported visual merchandising efforts, executing store layout changes to optimize product visibility.
- Demonstrated flexibility and adaptability in responding to changing priorities or store needs, effectively balancing multiple tasks simultaneously.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Interacted with guests in friendly and knowledgeable way.
Electrical Maintenance Supervisor
Formica Corporation
10.1981 - 04.2004
- Reduced downtime by efficiently troubleshooting and repairing electrical faults in a timely manner.
- Provided mentorship to junior technicians, fostering professional growth within the department.
- Managed a team of electricians, ensuring proper scheduling, training, and adherence to safety protocols.
- Improved safety standards with thorough inspections and updates to electrical systems as necessary.
- Contributed to the development of maintenance budgets, monitoring expenditures for cost-effective operations.
- Ensured compliance with local, state, and federal regulations by maintaining accurate documentation of maintenance activities and training records.
- Enhanced equipment reliability by implementing preventive and predictive maintenance programs.
- Maintained up-to-date knowledge on industry best practices through participation in conferences, seminars, and workshops related to electrical maintenance supervision.
- Installed new equipment and modified existing equipment.
- Responded to fault and wiring issues, identifying hazards and problems.
- Safely installed new electrical components, fixtures and motors in addition to testing systems to enhance power flow.
- Conducted preventive maintenance on equipment.
- Inspected electrical equipment to assure it was operating correctly.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Created and maintained daily and weekly reports for upper management.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
Education
Associate of Arts - Mechanical And Welding
Ceritos Jr College
Norwalk, CAAssociate of Arts - Psychology
American River College
Sacramento, CASkills
- Stock replenishment
- Workplace Cleanliness
- Merchandise Display
- Warehouse Safety
- Loading and unloading
- Customer Service
- Order Picking
- Product Sorting
- Stocking and Replenishing
- Customer Relationships
- Performance Improvement
- Order documentation
- Critical Thinking
- Light maintenance
- Regulatory Compliance
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Quick Learner
Timeline
Stock Room Associate
Ace Hardware
01.2022 - 09.2022
Retail Stock Associate Customer Service
Ace Hardware
02.2021 - 09.2021
Electrical Maintenance Supervisor
Formica Corporation
10.1981 - 04.2004
Associate of Arts - Mechanical And Welding
Ceritos Jr College
Associate of Arts - Psychology
American River College