JAMES LEE
Maple Heights,OH
Summary
Hardworking Maintenance Technician brings expertise in installation, repair and maintenance of complex building systems. Well-versed in regulatory and organizational expectations governing performance over more than 20 years. Resourceful understanding of intricate inspections and process assessments.
Overview
18
18
years of professional experience
Work History
Maintenance Technician
Safe Staffing
Cleveland, OH
01.2016 - Current
- Performed maintenance work, including general cleaning and disinfecting.
- Performed industrial factory work.
- performed warehouse work duties
Housekeeping Manager
Ruffing Montessori School
Cleveland, OH
08.2023 - 04.2024
- Assigned tasks for completion, inspected work and resolved housekeeping complaints promptly.
- Controlled full-cycle household cleaning services, including business development and client relations.
- Inventoried incoming supplies and placed items in stock for use by personnel.
Service Technician
Kingship Logistics
Cleveland, OH
12.2020 - 12.2021
- Responsible for safely transporting packages & other goods from factory to personal and business addresses.
- Professional duties included loading goods and using navigational skills to arrive on schedule to the correct delivery addresses.
Service Technician
AT&T
Cleveland, Ohio
10.2013 - 10.2015
- Educated customers on service features and functions and verified that all the customer's services were working properly.
- Installed and arranged inside wires working in various weather conditions.
- Set up and operated mechanical and manual tools and equipment in both commercial and residential establishments.
Resolution Specialist/Field Service Technician
Time Warner Cable
Cleveland, Ohio
05.2006 - 06.2012
- Installed, repaired, and educated customers on products and services.
- Level II Tech in all fields responsible for cable TV, Phone & amp, and internet.
- Responsible for phone sales, First Call resolution & customer education.
- Received a promotion from Service Technician to Resolution Specialist.
Education
Liberal Arts Degree - 2.8 GPA
Cleveland State University
Cleveland, OH06-1995
UNITED STATES ARMY/ARMY NATIONAL GUARD
August 1999 - June 2006
ARMED FORCES TRAINING
June 1990 - May 2006
Skills
- Commercial construction
- Supply Management
- Tool management
- Painting
- Troubleshooting skills
- Field maintenance
- Mechanical Troubleshooting
- Power and hand tool use
- Hand and power tools
- System installations
Timeline
Housekeeping Manager
Ruffing Montessori School
08.2023 - 04.2024
Service Technician
Kingship Logistics
12.2020 - 12.2021
Maintenance Technician
Safe Staffing
01.2016 - Current
Service Technician
AT&T
10.2013 - 10.2015
Resolution Specialist/Field Service Technician
Time Warner Cable
05.2006 - 06.2012
Liberal Arts Degree - 2.8 GPA
Cleveland State University
UNITED STATES ARMY/ARMY NATIONAL GUARD
August 1999 - June 2006
ARMED FORCES TRAINING
June 1990 - May 2006
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