James Leslie
Garland,TX
Summary
Proven to enhance operational efficiency and safety, my tenure at Texas Instruments showcased my adeptness in material handling and empathetic customer service. Skilled in SAP and forklift operation, I excel in environments requiring attention to detail and a positive attitude, significantly improving warehouse operations and patient experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Material Handler
On-target Supplies & Logistics
06.2022 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
Phlebotomist
Grifols Plasma Center
12.2020 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Forklift Operator
Henry Company
04.2018 - 10.2020
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Receive inventory via RC scanner into designated locations
Customer Service Representative
Seconds & Surplus
04.2013 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Associate of Arts - Computer Networking
Remington College
Garland, TX08.2004
High School Diploma -
Lakeview Centennial High School
Garland, TX05.2002
Skills
- SAP
- RF Scanner
- Reach Truck
- Box Truck
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
- Warehouse Operations
- Shipping and receiving
- Attention to Detail
- Forklift Operation
- Warehouse Safety
- OSHA Compliance
- PPE Policy Adherence
Certification
- Licensed Forklift operator - 6 Years
- Licensed pallet Jack Operator- 6 Years
Timeline
Material Handler
On-target Supplies & Logistics
06.2022 - Current
Phlebotomist
Grifols Plasma Center
12.2020 - 02.2022
Forklift Operator
Henry Company
04.2018 - 10.2020
Customer Service Representative
Seconds & Surplus
04.2013 - 11.2017
Associate of Arts - Computer Networking
Remington College
High School Diploma -
Lakeview Centennial High School
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