Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

James Li

Bellevue,WA

Summary

Experienced Project Manager with 7+ years leading global AI data and localization projects. Skilled in workflow optimization, vendor management, and cross-functional coordination, delivering high-impact results on time and under budget.

Overview

4
4
years of professional experience

Work History

Project Manager

Appen – Data & AI Services
10.2024 - Current
  • Led end-to-end delivery of multilingual ai data projects, overseeing timelines, budgets, vendor coordination, and risk mitigation across global teams.
  • Managed cross-functional workflows involving linguists, engineers, qa teams, and internal stakeholders, ensuring 95%+ on-time delivery on high-complexity projects.
  • Spearheaded automation and tooling improvements in collaboration with engineering teams, improving task throughput by 22% and reducing manual errors.
  • Oversaw resource planning, task allocation, and delivery pipelines for over 150 freelancers and vendors, driving cost-effective scale-up during peak production.
  • Partnered with clients to translate ambiguous objectives into actionable deliverables. Providing clear communication on both positive and negative impacts to the project through every stage of scope changes.
  • Utilized PowerBI, Google sheets, and Appen’s proprietary platforms for real-time reporting and KPI tracking, ensuring full transparency and operational accuracy.
  • Drive process and procedure improvements to tools and production team. Reducing project costs leading to increase in margin by 20%

Global Delivery Project Manager

iSoftStone - Data Services
11.2021 - 07.2023
  • Refined production workflows by implementing advanced automation tools, achieving a 32% reduction in project’s estimated cost while managing over 16,000 resource hours each quarter, thus improving overall profitability and operational efficiency.
  • Fulfilled 25% increased project volume with same management team size with accurate schedule planning, KPI Monitoring, efficient task distribution, continuous workflow improvements, clear goals and simplified processes for each team.
  • Served as the primary POC and SME for clients, vendors, and project management teams and tool development teams across 4 different time zones.
  • Processed billing and settlement with clients and payment procedure for over 20 vendors and 300+ freelancers.
  • Worked closely with delivery director in predicting and removing potential ramp up blockers and project risks resulted in a 40% reduction in production ramp up time.
  • Implemented process improvements using data and metrics across tech and non-tech teams with PowerBI, optimized time usage and reduced additional back and forth by 50%.

Education

Bachelor of Business Administration (BBA) - Marketing and Entrepreneurship

Seattle University
Seattle
01.2015

Skills

  • Microsoft office 365 and Google suite
  • Tableau and Power BI
  • Management Consulting
  • 7 years of cumulative PM experience
  • Microsoft DevOps
  • Strategic project forecasting and optimization
  • Error tracking and data hygiene
  • Supplier and freelancer management

Languages

English
Chinese (Cantonese)
Chinese (Mandarin)

Timeline

Project Manager

Appen – Data & AI Services
10.2024 - Current

Global Delivery Project Manager

iSoftStone - Data Services
11.2021 - 07.2023

Bachelor of Business Administration (BBA) - Marketing and Entrepreneurship

Seattle University

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